Bellman at Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties

 

Bellman

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience1 year
  • LocationNairobi
  • Job FieldHospitality / Hotel / Restaurant 

Job Description

  • Greet and welcome guests.
  • Assist guest with luggage’s and maintains the luggage room and long-term. luggage store in a neat and orderly manner.
  • Maintain VIP/Group and individual arrivals reports.
  • Attend to inquiries and provide accurate information to guests.
  • Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
  • Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction.

Qualifications

  • Proficiency in Opera
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • At least 1 year experience working on a similar role.
  • Hospitality background is preferred. 
  • Fluency in English; additional languages are a plus.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply

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