Customer Service Representative at Solvo Global

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring...

 

Customer Service Representative

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldCustomer Care 

What You’ll Be Doing:

  • Chat with clients in French & English to assist with orders, product questions, and general support
  • Deliver outstanding customer service with a friendly and professional attitude
  • Stay up-to-date on products, policies, and industry trends
  • Collaborate with trainers and team leads to meet performance goals
  • Keep accurate records of client interactions
  • Work flexible hours, including evenings and weekends

What You’ll Need:

  • At least 6 months of customer service experience
  • French proficiency level B2-C1*
  • Excellent writing and communication skills
  • A positive, solution-focused mindset
  • Ability to multitask and learn quickly
  • Team spirit and a growth mindset

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Solvo Global on www.linkedin.com to apply

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