Principal Officer/Administration at Communications Authority of Kenya

The Communications Authority of Kenya is the regulatory authority for the communications sector in Kenya. Established in 1999 by the Kenya Information and Communications Act, 1998, the Authority is responsible for facilitating the development of the Information and Communications sectors including; broadcasting, multimedia, telecommunications, electronic ...

 

Principal Officer/Administration

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience9 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Brief Description        
Detailed Description        

An officer at this level  will work with the guidance of an Assistant  Director. The duties and responsibilities  for this position shall entail: -

  • Developing, implementing and reviewing administration policies, strategies, standards, guidelines and procedures,
  • Coordinating the provision of safe, healthy and conducive working environment in the Authority,
  • Developing and maintaining an effective inventory control system to ensure efficient management of the Authority’s assets,
  • Coordinating the acquisition of insurance covers of all the Authority’s assets to mitigate against risks,
  • Coordinating  the processing of  insurance claims for both staff and the Authority across various lines (General, motor, group life, travel  and Group accident etc  to ensure timely settlement,
  • Acting as a liaison  with the Insurance  Service providers  through facilitation of communication on all insurance related matters, including claims settlement, policy clarification, member education on scope of cover and renewal negotiations,
  • Coordinating compliance reporting to ensure all insurance activities comply with relevant laws, internal policies and contractual obligations with the service providers
  • Coordinating and managing outsourced services of the Authority under general administration
  • Ensuring , maintenance and cleanliness of offices, equipment, facilities, and assets;
  • Coordinating and managing payment for  utilities, bills,  leases, land rates and  courier services,
  • Manging Service Level Agreements(SLA) with the  outsourced  service providers under  General Adminstration, to ensure adhererance to  Service Quality standards.

Job Requirements        

For appointment to this grade, a person must have: -

  • Bachelor’s degree in any of the following disciplines: - Public Administration, Business Administration, Insurance, Finance, Risk, Actuarial Studies, Political Science/Government, or equivalent qualification from a recognized Institution,
  • Attained at least Nine (9) years’ relevant work experience three (3) of which should have been at the grade of Senior Administration Officer or in a comparable position,
  • Membership to a relevant professional body where applicable,
  • Management course lasting not less than four (4) weeks from a relevant institution;
  • Proficiency in Computer Applications,
  • Shown merit and ability as reflected in work performance and results,
  • Fulfilled the requirements of Chapter Six of the Constitution of Kenya 2010.
  • Relevant certification in Insurance i.e Insurance Certificate of proficiency (COP, IIK, FLMI) Will be an added advantage.

Additional Details        

  • Planning skills,
  • Excellent Communications, interpersonal and  Reporting  Skills,
  • Supervisory skills,
  • Strong Analytical and Negotiation skills,
  • Risk Management Awareness and Analysis,
  •  Customer service orientation,
  • Team player,
  • High  level of Intergrity, Professionalism and Confidentiality,
  • Familiarity with Insurance Systems, Excel  tracking tool, or ERPs for managing Insurance Data Workflows will be an added advantage.

Check how your CV aligns with this job

Method of Application

Interested and qualified candidates are invited to submit their applications, including a Cover letter, detailed CV, and contact information for three professional references via the link: https://careers.ca.go.ke/OA_HTML/IrcVisitor.jsp on or before 22nd December 2025 at 5.00 P.M, East Africa Time (EAT).
Only shortlisted candidates shall be contacted for interviews.

All applications must be address to;

Director General
Communications Authority of Kenya
P.O. Box 14448
Nairobi 00800

The Authority is an equal opportunity employer and all qualified Kenyans including persons living with disabilities, are encouraged to apply.

Canvassing in any form or failure to attach any of the stipulated documents shall lead to automatic disqualification.

Interested and qualified? Go to Communications Authority of Kenya on careers.ca.go.ke to apply

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