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Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...   Business Analyst Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  Job Purpose: Work within the Operations function under the guidance of the Head of Operations to identify technical, process, and product requirements, and align them to the business transformation strategy of the organization for implementation. The Business Analyst will focus on analyzing and optimizing claims, client service, and operational processes, while supporting digital initiatives to improve efficiency, reduce costs, and enhance customer satisfaction....

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.   Senior Business Analyst Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  Key Responsibilities: Lead end-to-end business analysis activities by engaging stakeholders to elicit, validate, and document business needs, ensuring alignment with strategic objectives. Translate business requirements into high-impact solution designs, leveraging existing enterprise systems and identifying gaps where new solutions are needed, in line with architectural standards. Facilitate collaborative workshops with business, technical, and QA teams to co-create testable, trac...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.   Business Analyst (Contract-6 Months) Job Type Contract Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  Job Ref. No. JAML054 Role Purpose The role-holder will act as a key liaison between business users and technical teams, translating business needs into actionable technical requirements and responsible for managing the requirements of the lifecycle. He/she will ensure solutions meet defined standards through thorough testing and validation. Success will be measured by customer satisfaction and the delivery of high-quality, impactful solutions that enhance overall user experience and ...

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.   Business Analyst Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Data, Business Analysis and AI  To extract data from call center systems, analyse it and generate  meaningful business information and reports that allow the business to  identify business needs and business solutions that are consistent with the Customer Experience goals and targets Key Responsibilities Identify the data that is required to deliver business information requirements in respect to customer experience. Gather and analyse data, compiling analysis reports to support  management decision making Use data modelling practices to analyse business data, macro data, industry trends and general macro-economic data Assess impact of macr...

Gertrude’s Children’s Hospital is a not-for-profit Children’s Hospital established in 1947. Gertrude’s Children’s Hospital is the most established paediatric hospital in Eastern and Central Africa, providing healthcare to children in Kenya as well as those referred from neighbouring countries. The hospital attends to over 300,000 outpatients annually through a network of 15 facilities in and around Nairobi and admits over 9,000 patients annually at its 100-bed facility located at Muthaiga, Nairobi.   Business Intelligence Analyst Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  Key Responsibilities Collaborate with various stakeholders at Gertrude’s such as in management, finance, clinical, foundation and research areas to understand their business operations and data needs and provide meaningful insights through data analysis and visualization. Analyze data using relevant data...

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and relat...   Business Process Re-engineering Officer Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  The Role Purpose The Process Re-engineering Officer is responsible for identifying, analyzing, and redesigning business processes to improve efficiency, reduce costs, and enhance customer satisfaction. This role involves collaborating with various departments to implement process improvements and ensure alignment with organizational goals. Key Responsibilities/ Duties Process Analysis and Documentation: Assess current business processes to ident...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...   Business Analyst Job Type Contract Qualification BA/BSc/HND Experience Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  Job Purpose: Work within Betalab under the Partnership and Digital department to identify technical, process and product requirements, and align to the digital transformation strategy of the organization for implementation. Work with the product & project managers to implement Key responsibilities: Liaise with the Operating Companies’ and the Group to capture their ‘Business Requirements’ and to produce common Requirement Specifications & Use Cases to sup...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Business Analyst Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  KEY RESPONSIBILITIES Collaborate with stakeholders to gather, analyze, and document business requirements for projects, systems, or processes. Assisting in the prioritization of business requirements and defining project scope and objectives. Serve as a bridge between technical and non-technical stakeholders, translating business needs into technical requirements and vice versa. Facilitating communication between stakeholders and IT teams to ensure clear underst...

One HR information system to manage your employees’ entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.   Senior Business Analyst - Agricultural Service Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Data, Business Analysis and AI  Job Summary  We are seeking to hire an experienced and strategic Senior Business Data Analyst to lead data-driven initiatives that shape decision-making across our organization. This pivotal role will involve analyzing complex datasets, developing actionable insights, and working cross-functionally to enhance business performance, drive growth, and support strategic planning efforts. Key Responsibilities Data Management & Analysis Analyze business performance data and deliver insights to support strategic initiatives. Interpret data trends to inform forecasting, pricing, customer behavior analysis, and operational efficiency. Dev...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Business Process Analyst Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Data, Business Analysis and AI  KEY RESPONSIBILITIES:  Carries out analysis of present processes, identifies opportunities for improvement and holds stakeholder engagements with business representatives to implement the identified process changes within the business to enhance operational efficiency and improved customer experience. Liaise with management to coordinate process improvement project activities Conducts periodic reviews and analysis of the Standard Operating Procedures (SOPs) on the Circ...

Talent Grid Africa is a regional consulting firm that partners with leaders in business to handle the complexities of hiring the right talent, engaging them in the right way, improving performance, and retaining top talent. We help them leverage their greatest assets-the people, to capture more opportunities and grow their businesses. Our purpose is to of...   IT Business Analyst Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  REQUIREMENTS : Bachelor's degree in IT, Computer Science, Business Information Systems, or related field. 3 years as a Business Analyst or similar role in IT. Strong requirement-gathering and documentation skills. Understanding of software development life cycle. Familiarity with project management tools. Basic knowledge of databases and SQL Good analytical thinking and problem- solving abilities. Excellent verbal and written communication Method of Appl...

Spinners & Spinners Limited (“S&S”) is a vertically integrated design and manufacturing facility of Textile Product Solutions that positively impact the lives of our consumers. Based in Kenya, and established in 1979, S&S is a heritage company that has deep roots in entrepreneurship within the region.   Business Systems Analyst Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Data, Business Analysis and AI  CORE RESPONSIBILITIES Gather and analyze business requirements: Interview stakeholders to understand their needs and goals. Document and prioritize requirements. Identify and assess risks. Design and implement solutions. Develop system specifications and prototypes. Work with developers to implement solutions. Test and debug systems. Business Process Optimization Continuously optimize customer facing systems for ease of business and exceptional customer experience. Continuously optimize internal business systems for optimum effic...

Habitat for Humanity International, generally referred to as Habitat for Humanity or simply Habitat, is an international, non-governmental, and nonprofit organization, which was founded in 1976.   Business Analyst II Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 4 years Location Nairobi Job Field Data, Business Analysis and AI  Habitat for Humanity International (HFHI) is seeking a Business Analyst II. The Business Analyst (BA) II serves as a key liaison between business stakeholders and IT teams, bridging the gap between business needs and technology solutions, supporting technology-driven business transformation. This role will analyze business processes, gather requirements, and collaborate with cross-functional teams to ensure the successful implementation and optimization of systems that support our global operations. A keen attention to detail, analytical mindset, and strong communication skills are essential. Essential Duties: Work closel...

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...   Manager Business Analytics Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience Location Nairobi Job Field Data, Business Analysis and AI  The Manager of Business Analytics will lead the analysis and interpretation of data to assess the effectiveness of organizational strategies and operations. This role will include ongoing monitoring of key performance indicators (KPIs), generating actionable insights, and offering strategic recommendations to improve performance and facilitate informed decision-making throughout the organization. Key Responsibilities: Data Analysis and Insights: Design processe...

Habitat for Humanity International, generally referred to as Habitat for Humanity or simply Habitat, is an international, non-governmental, and nonprofit organization, which was founded in 1976.   Business Analyst II Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 4 years Location Nairobi Job Field Data, Business Analysis and AI  Habitat for Humanity International (HFHI) is seeking a Business Analyst II. The Business Analyst (BA) II serves as a key liaison between business stakeholders and IT teams, bridging the gap between business needs and technology solutions, supporting technology-driven business transformation. This role will analyze business processes, gather requirements, and collaborate with cross-functional teams to ensure the successful implementation and optimization of systems that support our global operations. A keen attention to detail, analytical mindset, and strong communication skills are essential. Essential Duties: Work closel...

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...   Manager Business Analytics Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience Location Nairobi Job Field Data, Business Analysis and AI  The Manager of Business Analytics will lead the analysis and interpretation of data to assess the effectiveness of organizational strategies and operations. This role will include ongoing monitoring of key performance indicators (KPIs), generating actionable insights, and offering strategic recommendations to improve performance and facilitate informed decision-making throughout the organization. Key Responsibilities: Data Analysis and Insights: Design processe...

The Aga Khan Foundation (AKF) is a private, not-for-profit international development agency, which was founded in 1967 by Prince Shah Karim Al Hussaini, Aga Khan IV. AKF seeks to provide long-term solutions to problems of poverty, hunger, illiteracy and ill health in the poorest parts of South and Central Asia, Eastern and Western Africa, and the Middle East...   Monitoring, Evaluation, Research and Learning Coordinator Job Type Full Time Qualification MBA/MSc/MA Experience 5 years Location Nairobi Job Field Data, Business Analysis and AI  , Project Management  Roles and Responsibilities: M&E planning and coordination Lead development and implementation of M&E frameworks, indicators, protocols, and tools for all projects for efficient and effective tracking of programme’s progress. Leads on M&E tools and processes, including development of comprehensive M&E plan, establish indicator tracking system, design measurement tools, reporting processes, and e...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Business Analyst Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Data, Business Analysis and AI  Job Description Work closely with business SMEs and product analysts to understand and document functional and non-functional requirements. Conducts the requirements elicitation, analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable. Work closely with solution architects and other business/product/techno-functional SMEs to perform low level solution, process an...

One HR information system to manage your employees’ entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.   Data Analyst-(Agriculture) Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Agriculture / Agro-Allied  , Data, Business Analysis and AI  Job Description We are seeking a detail-oriented and analytical Data Analyst to support data-driven decision-making across our horticulture operations. The ideal candidate will gather, process, and analyze data related to crop performance, weather, soil conditions, resource usage, and sales, helping to optimize productivity, reduce waste, and improve profitability on the farm. Key responsibilities Collect, clean, and organize data from field operations, greenhouse sensors, weather stations, and farm management systems. Analyze crop yields, plant health, and input usage (e.g. water, fertilizer, pesticides) to recommend process imp...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Principal Business Analyst Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 6 years Location Nairobi Job Field Data, Business Analysis and AI  KEY RESPONSIBILITIES Collect, classify, analyze and document business requirements and functional specifications as per set standards and work with the business units in the development/reviewing/translating of User Requirement Specifications into a baseline Business Requirements Documents (BRD) and building Functional and Solution Design Documents (FDDs/SDDs). Leads project teams and vendors to drive the business needs and expectations by ensuring ...