Customer Experience Intern at Food For Education
We are a not for profit organization that works with vulnerable children in the public school system to improve their lives and school performance. Founded in 2012, Food for Education provides subsidized school meals every day to over 15,000 kids with a goal of feeding 1,000,000 kids by 2025. Customer Experience Intern Job Type Contract Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care , Internships Position Overview: The Customer Experience Intern supports the Customer Experience team in managing customer queries, documenting data, and learning the full Tap2Eat support process. This role provides hands-on exposure to call handling, customer communication, data capture and interpretation, and CRM and escalation tools, while contributing to excellent service delivery for parents, learners and schools. Working under close supervision and mentorship, you will focus on developing practical skills in customer engagement, reporting...