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GA Insurance Ltd was incorporated in 1979 after the exit of General Accident Insurance. The company has over 50 years’ experience in general insurance underwriting inherited from its parent firm, General Accident Insurance (UK). It continues to underwrite various classes of risks in the general insurance segment, which includes medical and travel insurance...   Motor Claims Manager Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 10 years Location Nairobi Job Field Insurance  Job Summary: The Motor Claims Manager will be responsible for overseeing the entire motor claims process, from initial notification to final settlement. The Motor Claims Manager oversees a team of claims assessors, ensuring that claims are processed efficiently, fairly, and in alignment with the operational, financial, and service standards set by GA Insurance Limited. This involves recommending and implementing best practices to guarantee the thorough settlement of motor-rela...

PACIS Insurance Company Limited was incorporated in Kenya in October 2004 and licensed to do business in August 2005 It is an initiative of the Catholic Church with a vision to be the icon of reliability and trustworthiness.   Assistant Medical Underwriter Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Insurance  JOB PURPOSE The jobholder is responsible for the assessment and determining terms for medical risks. PRINCIPAL ACCOUNTABILITIES Underwriting Role: Assess the new and existing risks and ensure that they are adequately rated and commensurate with the terms and conditions advised and endorsed to retain profitability of the medical portfolio. Provide competitive quotations to all customers promptly within the standards set. Membership management; additions and cancellations. Scheme set up, benefits set up and membership updates in the system Timely and accurate debiting of premium and cover conditions and that the documentation is in com...

PACIS Insurance Company Limited was incorporated in Kenya in October 2004 and licensed to do business in August 2005 It is an initiative of the Catholic Church with a vision to be the icon of reliability and trustworthiness.   Assistant Case Manager Job Type Full Time Qualification BA/BSc/HND , Professional Certificate Experience 1 year Location Nairobi Job Field Insurance  JOB PURPOSE Collaborate with medical clients, intermediaries, and medical service providers to facilitate access to quality, timely, effective, and cost-efficient healthcare services with the aim of achieving business growth, profitability, and customer retention. PRINCIPAL ACCOUNTABILITIES Claims Processing: Confirmation of membership, validity, and benefits before processing claims. Capture and vet medical bills within the client’s benefit structure and as per negotiated customary, reasonable rates. Correctly reserve inpatient bills on discharge and approved outpatient cases. Preparing and sendi...

Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa. Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda). It underwrites General Insurance risks ...   Claims Officer - Motor Claims Job Type Full Time Qualification BA/BSc/HND , Professional Certificate Experience 4 years Location Nairobi Job Field Insurance  KEY PRIMARY RESPONSIBILITIES Providing advice on making a claim and the processes involved Processing new insurance claims notifications Collecting accurate information and documents to proceed with a claim Analyzing a claim made by a policymaker Contacting service providers, a network of approved professionals and arranging for them to make repairs on the policyholder's property Monitoring the progress of a claim Investigating potentially fraudulent claim...

Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa. Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda). It underwrites General Insurance risks ...   Motor Assessor Job Type Full Time Qualification BA/BSc/HND , Diploma , Professional Certificate Experience 4 years Location Nairobi Job Field Insurance  KEY PRIMARY RESPONSIBILITIES Receiving, reviewing, distributing and giving recommendations on motor related claims mail. Advising on the motor claims repair estimate. Reviewing external assessors reports and where possible supplying parts and coordinating the process or directly negotiating with the repairers; Perusing claim documents to confirm claim is in order while looking out for potentially fraudulent claims and liaising with external assessors ...

Transnep Insurance Brokers is a privately owned Kenyan company, founded in 2005, with over 10 years of experience in the insurance industry. We us you are guaranteed:   Account Manager - General Insurance (Motor Insurance) Job Type Full Time Qualification BA/BSc/HND Experience 2 - 3 years Location Mombasa Job Field Insurance  Role and Key Responsibilities Provide the client with competitive motor insurance quotation. Advise the Client on suitable coverage options. Facilitate policy issuance and renewals. Manage claims process in collaboration with Claims team. Provide risk management advisory services and training to the Client. Ensure compliance with all relevant applicable regulatory requirements. Provide regular updates to the Client. Liaise with other professional services providers for added services. Requirements  Reporting To: General Manager –Business Development General Business Experience 2-3yrs of Industry experience (Motor Insurance) Degree in business related...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Bancassurance Sales Representative Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  KEY RESPONSIBILITIES: Achieve sales targets (both Retail & Insurance) in accordance with the budgets provided; Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of General and Life insurance products. Retention of customers within the assigned portfolio – Ensure retention ratio of 85%. Drive the life Insurance Sales and ensure that set sal...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International...   Claims Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 1 year Location Nairobi Job Field Insurance  Main Duties / Responsibilities A medical claims processor validates the information on all medical claims from patients seeking payment from the company.  Claims must be thoroughly reviewed to ensure that there is no missing or incomplete information.  In addition, a processor must keep meticulous records of claims and follow up on lapsed cases. Medical claims processors are expected to have an extensive knowledge of medical terminology, as well as experience...

Trident Insurance Company Limited is incorporated in Kenya and licensed to transact General Insurance business. It was licensed and began full operations in 1982. Trident Insurance has a team of highly qualified, dynamic and experienced staff who offer professional and personalized insurance services efficiently. Our operations are run on a customized aut...   Tender Officer Job Type Full Time Qualification BA/BSc/HND , Diploma , MBA/MSc/MA Experience 5 years Location Nairobi Job Field Insurance  OVERALL RESPONSIBILITY The role holder will be responsible for leading a team in sourcing for and processing tender and Request for Quote (RFQ) documents and in undertaking all bidding activities inclusive of pricing on behalf of Trident Insurance Company Limited (TICL).  The incumbent will also have the res...

MUA Kenya has inherited its rich history from one of the oldest insurance companies in East Africa - Phoenix Assurance Company Ltd. The company’s roots can be traced back to 1781, with the name “Phoenix” being adopted in 1812. Following the acquisition of Saham Kenya in July 2020, the two entities completed a comprehensive integration process in July 2...   Actuarial Manager Job Type Full Time Qualification BA/BSc/HND Experience 5 - 8 years Location Nairobi Job Field Insurance  JOB PURPOSE The Actuarial Manager is responsible for leading actuarial valuation, pricing, reserving, and risk management activities to ensure financial soundness, regulatory compliance, and sustainable business growth. The role provides strategic actuarial insights to support product development, capital management, financial reporting (IFRS 17/IFRS 4), and enterprise risk management, while ensuring robust governance and technical excellence within the actuarial function. Main Responsibilities Financia...

Prudential is one of the world’s oldest, largest and strongest insurance companies. We have been helping people plan and protect their families’ futures for more than 169 years.   Customer Experience Executive, Claims Job Type Full Time Qualification BA/BSc/HND Experience 1 - 3 years Location Nairobi Job Field Customer Care  , Insurance  Principal Accountabilities To provide efficient handling of monthly Individual Life and Group Life claims within two [2] working days of receipt of claim documentation. To settle at least 95% of all claims in the month they are due. To prepare and maintain accurate data records and claims register for Group Life claims in order to ensure accurate and timely submission of required data. Propose any changes to the claims process to address risks identified and process improvement initiatives. To contact policyholders on daily, weekly and monthly basis to ensure outstanding claims are maintained at a minimum. To adhere to all policies a...

Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people’s lives by making financial freedom possible. We change realities and make freedom possible by providing innovative and relevant solutions that help our customers prote...   Agency Services Officer - Reporting Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  , Insurance  The role holder will be responsible for delivering accurate, timely and automated agency performance reports while driving digital enablement and system improvements that support sales effectiveness, compliance and agent self-service adoption. Key Responsibilities Prepare, automate, and deliver weekly, monthly, and ad hoc Agency performance reports and dashboards. Develop and maintain Power BI dashboards integrated wi...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.   Claims Analyst - General Insurance Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Insurance  Job Description Reviewing, analyzing, and processing insurance claims to determine their validity and ensure compliance with policy terms. This role involves verifying documentation, liaising with various stakeholders, and recommending claim settlements or repudiation. The position requires strong analytical skills, attention to detail, and a solid understanding of insurance policies and procedures. KEY TASKS AND RESPONSIBILITIES Review and evaluate insurance claims for accuracy, completeness, and compliance with policy guidelines. Investigate cl...

Zamara is a financial services firm that primarily offers Actuarial Services, Pensions Administration and Consulting and Insurance Brokerage Services. Zamara has been in the Kenyan Market for over 23 years, initially operating as Hymans Robertson and more recently as Alexander Forbes. Working at Zamara offers our people the opportunity to work for a Truly Pan-African Financial Services firm.   Risk Consultant - General Insurance Claims Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 1 - 3 years Location Nairobi Job Field Consultancy  , Insurance  KEY ROLES & RESPONSIBILITIES In more detail, the areas of responsibility include: Customer Service: Act as the primary point of contact, advising clients on procedures and providing updates in a professional and timely manner. Claims Processing: Registration, documentation, and analyse claims, including reviewing police reports and follow-up of general insurance claims (motor, propert...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.   Team Leader- Retail Claims and Benefits Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Insurance  Job Description The Team Leader – Retail Claims is responsible for overseeing the end-to-end processing of retail life claims, ensuring timely adjudication, regulatory compliance, leading and motivating a team and high levels of customer satisfaction. The role provides technical guidance, quality control, and performance oversight to claims officers, while also handling escalated or complex claims directly. The position plays a key role in upholding trust in the claims process and strengthening customer loyalty.  KEY TASKS AND RESPONSIB...

Zamara is a financial services firm that primarily offers Actuarial Services, Pensions Administration and Consulting and Insurance Brokerage Services. Zamara has been in the Kenyan Market for over 23 years, initially operating as Hymans Robertson and more recently as Alexander Forbes. Working at Zamara offers our people the opportunity to work for a Truly Pan-African Financial Services firm.   Manager Business Development (Medical Broking) Job Type Full Time Qualification BA/BSc/HND Experience 7 - 10 years Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  KEY ROLES & RESPONSIBILITIES In more detail, the areas of responsibility include: Business Development & Growth Support new business acquisition through proposal development, tenders, and presentations. Partner with the business development team to structure competitive and differentiated medical solutions. Identify cross-selling opportunities across Zamara’s broader ...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International...   Claims Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Insurance  Main Duties / Responsibilities As Claims Representative you analyze claims in respect of client medical costs. You adjudicate medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals. You analyze reimbursements according to the contract agreements and assess, code and calculate them using a computerized claims processing system. You pass communications to the communication team to solve or preempt any possi...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...   Assistant Claims Officer Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 5 - 8 years Location Nairobi Job Field Insurance  Job Purpose: Control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care. Key responsibilities: Ensure all received claims are vetted and released to finance on time (Credit and reimbursement claims). Set the appropriate parameters for each admission and claims for IP and OP (claim reserve, initial authorized cost and duration). Interact with clients and service providers to ensure that the care is giv...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.   Bancassurance Sales Consultant - Nairobi Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  Requirements Bachelor's degree in Insurance, Actuarial Science, or any related field Certificate of proficiency in insurance Valid IRA license Minimum 2 years experience in insurance Strong understanding of prospecting, sales pipeline management, reporting, and public Check how your CV aligns with this job Method of Application Submit your CV accompanied by a Cover Letter to;  JULBancassurancerecruitment@jubileekenya.com  with the position and preferred r...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.   Bancassurance Sales Consultant - Western Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  Requirements Bachelor's degree in Insurance, Actuarial Science, or any related field Certificate of proficiency in insurance Valid IRA license Minimum 2 years experience in insurance Strong understanding of prospecting, sales pipeline management, reporting, and public Check how your CV aligns with this job Method of Application Submit your CV accompanied by a Cover Letter to;  JULBancassurancerecruitment@jubileekenya.com  with the position and preferred r...