Hardware Support Specialist at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...

 

Hardware Support Specialist

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationNairobi
  • Job FieldICT / Computer 

Key Responsibilities

  • To perform deployments of new hardware in adherence to the Bank’s standards and best practice. 
  • Determine and enforce end user hardware specifications and configuration standards
  • Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.
  • Research, testing and implementation of new hardware technology and  related software as needed to enhance performance of existing equipment
  • Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.
  • Ensure that the bank’s data is eradicated from hardware components that are due for disposal.
  • Participate in Business Continuity Processes as per bank set guidelines and standards

The Person

For the above position, the successful applicant should have the following: 

  • Bachelor's degree in IT or related sciences. 
  • Professional qualification/certification in project management is an added advantage
  • Professional qualification/certification in MCSE, CompTIA A+. 
  • 2 years’ work experience in the same or related role, with at least: -
  • 2 years’ experience/Knowledge of end user hardware and related peripherals. 
  • 1-year experience or knowledge of mass deployment and support solutions (cloning, SCCM, patch management)
  • 2 years’ experience or knowledge in Operating systems (windows, Unix)
  • 1-year experience in Network Services and protocols
  • 1-year experience in Internetworking Technology. 
  • 1-year experience in Active Directory Domain Services
  • 1-year experience in Messaging and Collaboration is desired. 
  • 1-year experience in Database management systems is desired. 

Method of Application

Interested and qualified? Go to KCB Bank Kenya on eoin.fa.em3.oraclecloud.com to apply

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