Luxury Travel Manager at FlyFlat

FlyFlat saves 35% – 80% off retail prices on long-haul, international, business and first-class tickets with the biggest savings for one-ways and last minute flights.

 

Luxury Travel Manager

  • Job TypeRemote
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldTravels & Tours 

Responsibilities:

Client Relationship Management

  • Manage the full lifecycle of client engagement: outreach, flight strategy, consultative sales, and closing.
  • Serve as the primary point of contact for your clients—crafting itineraries, guiding booking decisions, and resolving issues.
  • Maintain and grow client relationships by re-engaging past clients and following up on new leads.
  • Be the emergency contact for clients when needed, especially for time-sensitive travel matters.

Sales and Strategy Execution

  • Use your knowledge of routes, loyalty programs, and luxury flying to provide optimal travel options.
  • Collaborate with internal concierge and operations teams to deliver seamless service.
  • Proactively apply judgment, empathy, and problem-solving to complex or urgent situations.
  • Improve communication and conversion strategies to drive consistent growth in you book of business

Qualifications

  • Have 3+ years of experience in luxury service or selling high-ticket items
  • Strong knowledge of premium travel, airlines, loyalty programs, and global destinations.
  • Outstanding communication skills—warm, clear, persuasive across email, text, and voice.
  • Ownership mindset: proactive, solution-oriented, and results-driven.
  • High integrity and discretion—you’ll manage sensitive and high-value transactions.

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to FlyFlat on job-boards.eu.greenhouse.io to apply

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