Branch Manager (Logbook Product) at Phoenix Capital

PHOENIX CAPITAL LTD is a micro financ,e company based in Kenya with branches in the CBD, Kilimani, Utawala and BuruBuru.

 

Branch Manager (Logbook Product)

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationThika
  • Job FieldFinance / Accounting / Audit 
  • You will be responsible for managing resources, staff, developing and attaining sales goal. Delivering customer service, maintaining a healthy portfolio, implement strategies on penetration of business segments, markets and growing the branch revenue.

 Roles and responsibilities:

  • Grow the branch Loan book through increasing sales.
  • Meet set KPI’s in this role
  • Manage branch performance with regard to sales, collection, PAR and efficiency.
  • Manage employees and lead day-to-day responsibilities.
  • Recruit and interview new employees
  • Assist with customer service to ensure overall customer satisfaction.
  • Oversee reports for budgets and financial reports.
  • Create plans and forecasts that are built to fit future needs.
  • Work to grow business and customer acquisition.
  • Manage and control branch staff’s proper qualification, capacity and experience.
  • Supervising a branch's staff and delegating responsibilities.
  • Overseeing credit and loan approval.
  • Marketing the local branch to potential customers.
  • Fostering customer relations by answering questions and solving issues.
  • Setting and tracking a branch's sales and collection goals.
  • Ensuring proper efficiency of the branch and it’s loan book.
  • Collaborating with higher management to discuss the branch's performance.
  • Other tasks/projects as assigned.

Summary of Qualifications:

  • A minimum of 5 years of microfinance experience, experience in computer skills preferably spread sheets and understanding loan management apps, keen to details, implementation, follow-up and results oriented.

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Method of Application

Your application must include a covering letter highlighting relevant experience and key achievements, a detailed CV, a daytime phone contact, valid email address and the names and telephone contacts of three professional referees.
Location: Thika
When Needed; Immediately

Qualified candidates should send their applications to magdaline@phoenixcapital.co.ke and copy moseti@phoenixcapital.co.ke

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