Restaurant Supervisor at Nexus Staffing Solutions
Staffing Solutions Network is a leading recruitment and HR management firm based in Kenya, committed to connecting businesses with exceptional talent across diverse industries. Established with a mission to bridge the gap between employers and skilled professionals, we bring unparalleled industry expertise, a client-centered approach, and a deep understandin...
Restaurant Supervisor
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience3 years
- LocationNairobi
- Job FieldHospitality / Hotel / Restaurant
- Salary RangeKSh 30,000 - KSh 50,000/month
Our client, a well-established restaurant brand, is urgently seeking to recruit a Restaurant Supervisor to join their Nairobi branches. The role holder will be responsible for overseeing daily restaurant operations, supervising staff, and ensuring high-quality service delivery to enhance customer satisfaction.
Key Roles & Responsibilities:
- Supervise restaurant staff, ensuring smooth day-to-day operations.
- Support the Restaurant Manager in planning, organizing, and coordinating service.
- Train, mentor, and motivate team members to deliver excellent customer service.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Monitor stock usage and report shortages or discrepancies to management.
- Prepare and manage staff schedules to ensure adequate shift coverage.
- Maintain high standards of cleanliness, order, and presentation in the restaurant.
Requirements:
- Minimum of 3 years’ experience in a busy restaurant, with at least 1 year in a supervisory role.
- Strong leadership and interpersonal skills with the ability to manage a diverse team.
- Excellent communication and problem-solving abilities.
- Good organizational skills with attention to detail.
- Ability to work flexible hours, including weekends and holidays.
- A Diploma or Certificate in Hospitality Management or a related field will be an added advantage.
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Method of Application
Interested and qualified candidates should forward their CV to: recruitment@nexusstaffingsolutions.co.ke using the position as subject of email.
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