Office Administrator II - 54 Posts at The Social Health Authority (SHA)

The Social Health Authority (SHA) is a State Corporation established under the Social Health Insurance Act, 2023 and mandated to provide financial risk protection for Kenyan residents by facilitating equitable access to quality healthcare. SHA is responsible for administering the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, ...

 

Office Administrator II - 54 Posts

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Qualifications, Skills and Experience Required:

For appointment to this grade, a candidate must have: - 

  • Bachelor’s degree in any of the following disciplines:- Secretarial Studies; Business and Office Management or equivalent qualification from a recognized institution; 

OR 

  • Bachelor’s degree in Social Sciences plus Diploma in Secretarial Studies from a recognized institution; and 
  • Proficiency in computer applications; 

Responsibilities:

This is the entry and training grade for this cadre. An officer at this level will work under the guidance of a senior officer. 

Key Responsibilities:

  • Taking oral dictation; 
  • Using e-office to research and process data; 
  • Operating office equipment; 
  • Attending to visitors and client; 
  • Handling telephone calls; 
  • Handling customer inquiries and complaints; 
  • Coordinating travel arrangements; 
  • Ensuring security of office records, equipment and documents, including classified materials; 
  • Ensuring security, integrity and confidentiality of data; 
  • Updating an up-to-date filing system in the office; 
  • Drafting responses to routine correspondence; 
  • Managing office protocol and etiquette; 
  • Identifying areas of risk in the department; 
  • Implementing the department’s charter; 
  • Promoting Business Process Re-engineering (BPR); 
  • Implementing the business continuity plan for the department; and 
  • Fostering a corporate culture that promotes ethical practices and good corporate citizenship. 

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to The Social Health Authority (SHA) on recruitment.sha.go.ke to apply

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