Restaurant Supervisor at Strathmore University

Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Our mission is to provide all-round quality education in an atmo...

 

Restaurant Supervisor

  • Job TypeFull Time
  • QualificationDiploma
  • Experience2 years
  • LocationNairobi
  • Job FieldHospitality / Hotel / Restaurant 

Basic job summary:

  • The Job holder will be responsible for assisting the Restaurant Manager in the timely provision of food and beverages at the service area while maintaining a clean environment.

Duties & Responsibilities:

  • Provide overall supervision and management of waitresses/waiters.
  • Assist the Restaurant Manager to prepare work schedules for staff and follow up on various staff issues.
  • Train, coach, and mentor casual employees.
  • Act as a communication liaison between the manager and the waitresses/waiters
  • Maintain a good working atmosphere where everyone feels comfortable.

Minimum Academic Qualifications:

  • Diploma in Food Production, Food and Beverage, or any other related field from a recognized institution
  • Professional course in leadership will be an added advantage

Experience:

  • At least 2 years’ relevant work experience in a busy environment in a supervisory role

Competencies and Attributes:

  • Customer Care Relations Skills
  • Ability to lead a team and be a team player
  • Excellent Communication Skills
  • Conflict resolution and crisis management skills
  • Good understanding of MS Suite

Check how your CV aligns with this job

Method of Application

Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Restaurant Supervisor” on the subject line to recruitment@strathmore.edu by 4 th November 2025.

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