Installation Supervisor- Nairobi at Sheer Logic

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission Improve the operational effectiveness of our client, by developing solutions that bui...

 

Installation Supervisor- Nairobi

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldEngineering / Technical 

Responsibilities

  • Coordinate with dispatch for daily appointments for the installers
  • Coordinate the transportation of material and stage for installers to the customer’s’ premises.
  • Ensure 100% successfully completed job tickets as scheduled by the installers
  • Track job ticket status to close leads
  • Manage installer clusters to ensure the minimum objective of 2 installations per day is feasible
  • Approve additional installation material beyond standard kit or collection of additional installation payment from customer
  • Ensure all installers have KYC Kits to complete customer on-boarding + Toolbox for physical installation work
  • Ensure accessories and device collection is done from assigned stock pick up point as needed by the installers
  • Reconcile inventory and accessories picked vs deployed by installers
  • Daily tracking of team members attendance in gate meeting and prospects logged requirement
  • Daily tracking of lead closure and installation fulfilment
  • Design PJP (Route plan) within territory + conduct one gate meeting/ day with assigned Installers to ensure ways of work governance metrics are in place.
  • Reconcile paid tickets not fulfilled within 24 hours and call customer/ installation head for closure
  • Provide Reports of Works done with the corresponding time sheet for daily submission.
  • Sign off return/ refund on failed customer acceptance of installation
  • Tracking job ticket status
  • Supervise completion of tasks within the allotted time frame for the installers
  • Responsible for onboarding and training the installers
  • Conduct performance Management of the installers

Qualification

  • Networks, Technical or electrical or equivalent qualification
  • Professional Qualification in Project Management Techniques
  • IT Literacy and business education, an added advantage
  • Able to operate in a performance driven organization
  • Strong troubleshooting abilities
  • splicing and racking abilities
  • Customer focused
  • Problem-solving skills
  • High personal standard and goal oriented
  • Excellent interpersonal skills
  • Excellent and effective communications skills, both orally and in writing 
  • Negotiation and Advocacy skills

Check how your CV aligns with this job

Method of Application

Send your Cv to talentsourcing@sheerlogicltd.com  by 28th February 2026.

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