Restaurant Supervisor at Artcaffe Coffee and Bakery

A warm and inviting space filled with fresh cut flowers, an overflowing bookcase, freshly baked breads & patisserie, the heartwarming scent of fresh coffee and relaxing music set within some of Nairobi’s most dynamic malls; Artcaffé is a haven from hectic city life. We give our customers a place to rest and relax over great food and drinks made by our passionate team of chefs, baristas and mixologists, to ensure each visit is a memorable experience.

 

Restaurant Supervisor

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience2 - 3 years
  • LocationNairobi
  • Job FieldHospitality / Hotel / Restaurant 

Who we are looking for:

  • You are a proactive, personable, and natural leader with a strong background in hospitality. You thrive under pressure, inspire your team to excel, and are committed to creating memorable moments for every guest.

Key Responsibilities

  • Lead and mentor a team of service staff, ensuring top-notch training, scheduling, and performance management.
  • Oversee daily restaurant operations, maintaining seamless service and upholding Artcaffe's high standards.
  • Foster a warm, welcoming atmosphere by engaging with guests and resolving concerns professionally.
  • Collaborate with the kitchen and management teams to ensure smooth coordination and exceptional dining experiences.
  • Assist in inventory management, stock control, and procurement to optimize efficiency.
  • Ensure strict compliance with health, safety, and hygiene regulations.
  • Support the Restaurant Manager in implementing strategies to drive sales and enhance guest satisfaction.

Qualifications:

  • Diploma or degree in Hospitality Management or a related field (preferred).
  • At least 2-3 years of supervisory experience in a restaurant, café, or hotel environment.
  • Strong leadership skills with the ability to motivate and develop a diverse team.
  • Excellent communication and problem-solving abilities.
  • Familiarity with POS/ERP systems (e.g., Micros) is a plus.
  • Flexibility to work shifts, including weekends and holidays.

Check how your CV aligns with this job

Method of Application

Submit your resume and a cover letter to hr@artcaffe.co.ke , with "ACBLRS-022026" for Restaurant Supervisor and for Customer Experience (CX) Specialist "ACBLCX-022026" as the subject line.
Application Deadline: 23rd February 2026

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