Regional Branch Manager at Workforce Africa
Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent.
Regional Branch Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience6 years
- LocationMombasa
- Job FieldSales / Marketing / Retail / Business Development
Primary Duties and Responsibilities
- Responsible for building, leading and empowering a communicative and effective store team by delegating, coaching and directing team members towards achieving set targets.
- Responsible for Implementing and enforcing established standard operating procedures in the store Operations, sales, marketing, promotional activities in the store.
- Responsible for setting KPIs for the team directly supervising and ensuring successful cascading of KPI and targets by the Sales coordinators to the rest of the team members.
- Responsible in enforcing stock management processes.
- Promote good customer service and resolve customer complaints, in a timely and professional manner.
- Oversee and manage day to day running of the fresh department.
- Enforce all Safety and Security Issues and report any and all unsafe conditions.
- Carry out branch security activities as required i.e. open and close the branch outlet on a daily basis; Maintain custody of the branch alarm codes and passwords.
- Ensure that daily cash reconciliation and intact banking is done.
- Ensure that there is a safe working and shopping environment.
- Ensuring the customer care section runs smoothly and intervene where necessary;
- Any other duty which may be assigned by Management.
Experience Requirement
- Minimum 6 years experience in branch operations
- Prior experience in retail would be added advantage.
Method of Application
Kindly share your CV to talent@workforceafrica.co indicating current , expected gross & notice period.
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