career portal

Seaways (K) LTD is a leading freight forwarder and custom broker in Kenya with a dynamic presence across East Africa. Since 1987, we have provided our customers with flexible, quality and reliable logistic solutions that have set us apart from our competitors. Our motivated customer-focused employees apply their local knowledge and expertise to every operati...   Sales Executives Insurance Job Type Full Time Qualification BA/BSc/HND Experience 3 - 5 years Location Nairobi Job Field Insurance  , Media / Advertising / Branding  , Sales / Marketing / Retail / Business Development  Main Tasks Qualify prospects from various leads (Website, social media, walk-in, campaigns etc) Track sales in the company CRM system and keep current by updating account information regularly Maintain a well-developed pipeline of prospects and give timely reports Build strong relationships with prospects and customers Meet & exceed sales quotas Competence Requirements Bachelor’s...

MNS Risk & Insurance Brokers is a majority member of the Mwalimu National; the largest cooperative and savings society in Kenya and top in Africa. Our Head Office is located at Mwalimu Towers at Hill Lane, Upper Hill; with our premises set at Mezzanine 1. We also have offices across major towns in the country.   Underwriting and Claims Assistant Job Type Full Time , Onsite Qualification BA/BSc/HND , Diploma Experience 5 years Location Nairobi Job Field Insurance  Salary Range KSh 50,000 - KSh 100,000/month Key Responsibilities and Qualities New business Acquisition Responsible for tender preparation. Responsible for all business retention of the assigned insurance portfolio. Achieve set retention target. Policy endorsements vetting. Responsible for preparing quotations and business proposals Relationship management. client visits, product and policy presentations   Initiating, Preparation and Dispatch of renewal notifications. Preparation of m...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...   Intermediary & Client Service Assistant Job Type Full Time Qualification BA/BSc/HND Experience 0 - 2 years Location Nairobi Job Field Insurance  Key Responsibilities Provide information and a premium service to Britam Intermediaries, on products and services while delivering high quality service. Intermediary Service Relationship support as per assigned Regions. Support SME Tier II client portfolio management. Follow up on Pension Tier II arrears & support timely receipting and posting of premiums. Resolve customer queries and complaints efficiently. Support member education initiatives and conduct on-site cli...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International...   Claims Representative - Africa Business Job Type Hybrid Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Insurance  We are looking for a detail-oriented claims Representative to join our claims team. You will be responsible for verifying information and corresponding with agents and beneficiaries. You will also handle client inquiries, review policies, determine coverage, calculate claim amounts, and process payments. To be successful as a claim’s processor, you should have excellent organizational and interpersonal skills. You should also be able to work under pressure and ...

Since its founding, SKM has been a pioneer in the fields of business advisory, strategy, and tax consultancy. Today, we work together with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering firms to thrive, build sustainable competitive advantage, and drive meaningful societal impact. Using cutting-edge management consulting, technology and design, corporate and digital enterprises, and our diverse, multi-talented teams, we are committed to bringing about change and unlocking potential for all our clients in a variety of fields.   Claims and Customer Service Executive Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Customer Care  , Insurance  Job Responsibilities Handle end-to-end insurance claims processing (lodgment, follow-up, resolution). Act as the key liaison between clients, insurers, and internal departments on all claims matters. Provide timely and professional responses to...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International...   Claims Representative - Africa Business Job Type Hybrid Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Insurance  We are looking for a detail-oriented claims Representative to join our claims team. You will be responsible for verifying information and corresponding with agents and beneficiaries. You will also handle client inquiries, review policies, determine coverage, calculate claim amounts, and process payments. To be successful as a claim’s processor, you should have excellent organizational and interpersonal skills. You should also be able to work under pressure and ...

Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people’s lives by making financial freedom possible. We change realities and make freedom possible by providing innovative and relevant solutions that help our customers prote...   Business Development Manager - Coast Region Job Type Full Time Qualification BA/BSc/HND Experience 8 years Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  Job Description The purpose of the job is to drive new business sales targets through Direct, Broker, Bancassurance and Affinity channels. The role works with Pension Administrators, Brokers, Banks, Affinities and Independent Agencies as well as direct clients, through relationship building. Key Responsibilities Business Development Develop sales strategies for the Pensions, Income Draw Down and Group life for various ...

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and relat...   EBKL- Business Development Manager Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 10 years Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  Job Overview: Responsible for overseeing and driving the development, implementation, and performance of Health Insurance bancassurance strategy. The role focuses on developing and executing strategies to expand the network, drive business growth, ensure operational efficiency, and maintain strong relationships with agency partners and branch managers. Main Responsibilities: Strategic Support the General ...

Created in 2012, FSD Africa is a £30 million financial sector development programme or 'FSD’ based in Nairobi. It is funded by the UK Government’s Department for International Development (DFID). FSD Africa aims to reduce poverty across sub-Saharan Africa by building financial markets that are efficient, robust and inclusive.   Manager, Sustainable Insurance (Bilingual French & English) Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 6 - 8 years Location Nairobi Job Field Insurance  , Project Management  KEY RESPONSIBILITIES AND ROLE REQUIREMENTS Learning and Development  Drive a dynamic member engagement agenda, fostering peer learning, capacity building, and technical assistance across the NDSI, with a focus on Francophone Africa. Implement Technical Advisory projects in support of ESG strategy development, sustainability reporting, and sustainable product innovation. Participate in the planning and delivery of learning progr...

Mission Mobilization of savings and deposits in order to provide competitive credit facilities and other financial services through prudent management and efficient resource utilization for enhanced stakeholder satisfaction.   Insurance Officer Job Type Full Time Qualification Diploma , KCSE Experience Location Nairobi Job Field Insurance  Responsibilities: Acquire retain and create strategic partnerships to grow client base and revenue Approaching potential clients by utilizing mails and phone, and making presentations to groups giving sound insurance advisory services and support to clients, selling insurance policies to customers Monitor claim handling procedures for timely claim settlement Proper coordination and administration of insurance services in the agency Minimum Qualifications: Diploma in a business related course KCSE C + A holder of C.O.P will be an added advantage Age 25 years and above Knowledge on insurance products and services Extensive knowledge ...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Bancassurance Regional Sales Manager Job Type Full Time Qualification BA/BSc/HND , Diploma , MBA/MSc/MA Experience 5 years Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  KEY RESPONSIBILITIES: Accountable for the sales success of the Bancassurance Regional team, ensuring they achieve annual sales targets. Provide training and oversight for the Regional Bancassurance sales staff and other sales channel staff within the region. Provide timely and effective solutions aligned with clients’ needs. Monitor and analyze performance metrics, develop, and ...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi   Principal Officer – Micro Insurance Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 12 years Location Nairobi Job Field Insurance  PURPOSE: Reporting to the Group Managing Director & CEO, the Principal Officer will provide strategic, operational, and regulatory leadership to the Micro Insurance segment of the subsidiary, ensuring sustainable growth, regulatory compliance, and alignment with CIC Group’s vision. The role focuses on designing affordable, accessible, and customer-centric insurance solutions targeting underserved markets, in compliance with the Insurance Regulatory Authority (IRA) guidelines. PRIMARY RESPONSIBILITIES: Strategic Leadership (20% of time) Develop and implement the Micro Insurance business strategy in line with the subsidiary’s and CIC Group’s strategic obj...

. As your trusted partner for HR solutions and business success, we specialise in a comprehensive suite of services, including Recruitment & and Placement, Staff Outsourcing, Professional Training, HR Advisory/Consultancy, and Team Building & Visas, and Work and Resident Permit Facilitation   Claim Manager Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 1 year Location Nairobi Job Field Insurance  We are looking for a Claims Manager to join our team — someone who is detail-oriented, efficient, and committed to delivering excellent client service. Responsibilities Receive and process claims promptly. Review policy coverage and documents. Communicate with clients and insurers. Follow up on claims progress and settlements. Keep records and prepare reports. Requirements Bachelor’s degree or diploma in Insurance. 1+ years in insurance claims handling. Good communication and problem-solving skills. Basic computer skills (MS Office). Check if your C...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.   Manager, Quality Assurance Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 8 years Location Nairobi Job Field Insurance  Role Purpose We are seeking a highly skilled and experienced Quality Assurance Manager to lead our Quality Assurance function and ensure operational excellence across our medical insurance business. This senior leadership role is responsible for establishing and maintaining robust quality assurance processes, standards, and practices, as well as developing and implementing quality frameworks, strategies, and processes that drive continuous improvement, enhance customer satisfaction, and ensure compliance with regulato...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.   Business Processing Officer – Corporate Health, Temporary Job Type Contract Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Insurance  Reporting to the Business Processing corporate Supervisor, the incumbent will optimally carry out corporate business processing in the department and ensure that customer standards are met. KEY TASKS AND RESPONSIBILITIES Ensure completeness of insurance documentations – KYC. These will include accurate details in the proposal forms, fully filled Group application form, COI, CR12, PIN Certificates and checklists Premiums Processing for schemes in the system as per the provided quote ensuring it is tallying with the manual inv...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.   Quality Assurance Officer - Health, Temporary Job Type Contract Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Insurance  Job Description The Health Insurance QA Officer is responsible for ensuring the accuracy and compliance of health insurance claims processing within the organization. This role involves reviewing claims, identifying errors or issues, and implementing corrective actions to improve quality assurance processes. KEY TASKS AND RESPONSIBILITIES Quality Audits Of Claims. Identify Providers with significant billing irregularities or suspected of fraud and have regular provider engagement issues on billing. Review claims that relate to benefit e...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.   Telesales Officer - Digital Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 1 year Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  Job Description The telesales officer is responsible for driving digital sales by engaging with customers via phone and other digital communication channels. This role focuses on promoting company products and services, closing sales, and nurturing customer relationships. The ideal candidate will excel at meeting sales targets and delivering outstanding customer experiences while leveraging digital tools and platforms. KEY TASKS AND RESPONSIBILITIES Communicate with custom...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.   Case Management Nurse - Temporary Job Type Contract Qualification BA/BSc/HND , Diploma Experience 3 years Location Nairobi Job Field Insurance  , Medical / Healthcare  Job Description To control and manage medical benefit utilization through preauthorization and case management activities and ensure quality, appropriate cost-effective care and good customer service KEY TASKS AND RESPONSIBILITIES Pre-authorize scheduled and non-scheduled admissions within the set guidelines. Negotiate/discuss professional fees as appropriate for each admission. Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration). Visit all adm...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.   Business Processing Officer - Temporary Job Type Contract Qualification BA/BSc/HND Experience Location Nairobi Job Field Insurance  Job Description Follows standardized processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and quality standards. Provides an indirect service to customers and intermediaries. Responds to immediate requirements within procedure. Uses standard administrative techniques to co ordinate own work. Product and process knowledge in different areas may differ but basic skills remain the same. Technical knowledge is limited to some products and or processes. KEY TA...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.   Business Processing Officer – Corporate Health Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Insurance  Job Description Reporting to the Business Processing corporate Supervisor, the incumbent will optimally carry out corporate business processing in the department and ensure that customer standards are met. KEY TASKS AND RESPONSIBILITIES Ensure completeness of insurance documentations – KYC. These will include accurate details in the proposal forms, fully filled Group application form, COI, CR12, PIN Certificates and checklists Premiums Processing for schemes in the system as per the provided quote ensuring it is tallying with the manu...