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Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Bancassurance Sales Representative Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  KEY RESPONSIBILITIES: Achieve sales targets (both Retail & Insurance) in accordance with the budgets provided; Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of General and Life insurance products. Retention of customers within the assigned portfolio – Ensure retention ratio of 85%. Drive the life Insurance Sales and ensure that set sal...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International...   Claims Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 1 year Location Nairobi Job Field Insurance  Main Duties / Responsibilities A medical claims processor validates the information on all medical claims from patients seeking payment from the company.  Claims must be thoroughly reviewed to ensure that there is no missing or incomplete information.  In addition, a processor must keep meticulous records of claims and follow up on lapsed cases. Medical claims processors are expected to have an extensive knowledge of medical terminology, as well as experience...

Trident Insurance Company Limited is incorporated in Kenya and licensed to transact General Insurance business. It was licensed and began full operations in 1982. Trident Insurance has a team of highly qualified, dynamic and experienced staff who offer professional and personalized insurance services efficiently. Our operations are run on a customized aut...   Tender Officer Job Type Full Time Qualification BA/BSc/HND , Diploma , MBA/MSc/MA Experience 5 years Location Nairobi Job Field Insurance  OVERALL RESPONSIBILITY The role holder will be responsible for leading a team in sourcing for and processing tender and Request for Quote (RFQ) documents and in undertaking all bidding activities inclusive of pricing on behalf of Trident Insurance Company Limited (TICL).  The incumbent will also have the res...

MUA Kenya has inherited its rich history from one of the oldest insurance companies in East Africa - Phoenix Assurance Company Ltd. The company’s roots can be traced back to 1781, with the name “Phoenix” being adopted in 1812. Following the acquisition of Saham Kenya in July 2020, the two entities completed a comprehensive integration process in July 2...   Actuarial Manager Job Type Full Time Qualification BA/BSc/HND Experience 5 - 8 years Location Nairobi Job Field Insurance  JOB PURPOSE The Actuarial Manager is responsible for leading actuarial valuation, pricing, reserving, and risk management activities to ensure financial soundness, regulatory compliance, and sustainable business growth. The role provides strategic actuarial insights to support product development, capital management, financial reporting (IFRS 17/IFRS 4), and enterprise risk management, while ensuring robust governance and technical excellence within the actuarial function. Main Responsibilities Financia...

Prudential is one of the world’s oldest, largest and strongest insurance companies. We have been helping people plan and protect their families’ futures for more than 169 years.   Customer Experience Executive, Claims Job Type Full Time Qualification BA/BSc/HND Experience 1 - 3 years Location Nairobi Job Field Customer Care  , Insurance  Principal Accountabilities To provide efficient handling of monthly Individual Life and Group Life claims within two [2] working days of receipt of claim documentation. To settle at least 95% of all claims in the month they are due. To prepare and maintain accurate data records and claims register for Group Life claims in order to ensure accurate and timely submission of required data. Propose any changes to the claims process to address risks identified and process improvement initiatives. To contact policyholders on daily, weekly and monthly basis to ensure outstanding claims are maintained at a minimum. To adhere to all policies a...

Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people’s lives by making financial freedom possible. We change realities and make freedom possible by providing innovative and relevant solutions that help our customers prote...   Agency Services Officer - Reporting Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  , Insurance  The role holder will be responsible for delivering accurate, timely and automated agency performance reports while driving digital enablement and system improvements that support sales effectiveness, compliance and agent self-service adoption. Key Responsibilities Prepare, automate, and deliver weekly, monthly, and ad hoc Agency performance reports and dashboards. Develop and maintain Power BI dashboards integrated wi...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.   Claims Analyst - General Insurance Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Insurance  Job Description Reviewing, analyzing, and processing insurance claims to determine their validity and ensure compliance with policy terms. This role involves verifying documentation, liaising with various stakeholders, and recommending claim settlements or repudiation. The position requires strong analytical skills, attention to detail, and a solid understanding of insurance policies and procedures. KEY TASKS AND RESPONSIBILITIES Review and evaluate insurance claims for accuracy, completeness, and compliance with policy guidelines. Investigate cl...

Zamara is a financial services firm that primarily offers Actuarial Services, Pensions Administration and Consulting and Insurance Brokerage Services. Zamara has been in the Kenyan Market for over 23 years, initially operating as Hymans Robertson and more recently as Alexander Forbes. Working at Zamara offers our people the opportunity to work for a Truly Pan-African Financial Services firm.   Risk Consultant - General Insurance Claims Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 1 - 3 years Location Nairobi Job Field Consultancy  , Insurance  KEY ROLES & RESPONSIBILITIES In more detail, the areas of responsibility include: Customer Service: Act as the primary point of contact, advising clients on procedures and providing updates in a professional and timely manner. Claims Processing: Registration, documentation, and analyse claims, including reviewing police reports and follow-up of general insurance claims (motor, propert...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.   Team Leader- Retail Claims and Benefits Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Insurance  Job Description The Team Leader – Retail Claims is responsible for overseeing the end-to-end processing of retail life claims, ensuring timely adjudication, regulatory compliance, leading and motivating a team and high levels of customer satisfaction. The role provides technical guidance, quality control, and performance oversight to claims officers, while also handling escalated or complex claims directly. The position plays a key role in upholding trust in the claims process and strengthening customer loyalty.  KEY TASKS AND RESPONSIB...

Zamara is a financial services firm that primarily offers Actuarial Services, Pensions Administration and Consulting and Insurance Brokerage Services. Zamara has been in the Kenyan Market for over 23 years, initially operating as Hymans Robertson and more recently as Alexander Forbes. Working at Zamara offers our people the opportunity to work for a Truly Pan-African Financial Services firm.   Manager Business Development (Medical Broking) Job Type Full Time Qualification BA/BSc/HND Experience 7 - 10 years Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  KEY ROLES & RESPONSIBILITIES In more detail, the areas of responsibility include: Business Development & Growth Support new business acquisition through proposal development, tenders, and presentations. Partner with the business development team to structure competitive and differentiated medical solutions. Identify cross-selling opportunities across Zamara’s broader ...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International...   Claims Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Insurance  Main Duties / Responsibilities As Claims Representative you analyze claims in respect of client medical costs. You adjudicate medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals. You analyze reimbursements according to the contract agreements and assess, code and calculate them using a computerized claims processing system. You pass communications to the communication team to solve or preempt any possi...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...   Assistant Claims Officer Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 5 - 8 years Location Nairobi Job Field Insurance  Job Purpose: Control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care. Key responsibilities: Ensure all received claims are vetted and released to finance on time (Credit and reimbursement claims). Set the appropriate parameters for each admission and claims for IP and OP (claim reserve, initial authorized cost and duration). Interact with clients and service providers to ensure that the care is giv...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.   Bancassurance Sales Consultant - Nairobi Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  Requirements Bachelor's degree in Insurance, Actuarial Science, or any related field Certificate of proficiency in insurance Valid IRA license Minimum 2 years experience in insurance Strong understanding of prospecting, sales pipeline management, reporting, and public Check how your CV aligns with this job Method of Application Submit your CV accompanied by a Cover Letter to;  JULBancassurancerecruitment@jubileekenya.com  with the position and preferred r...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.   Bancassurance Sales Consultant - Western Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Insurance  , Sales / Marketing / Retail / Business Development  Requirements Bachelor's degree in Insurance, Actuarial Science, or any related field Certificate of proficiency in insurance Valid IRA license Minimum 2 years experience in insurance Strong understanding of prospecting, sales pipeline management, reporting, and public Check how your CV aligns with this job Method of Application Submit your CV accompanied by a Cover Letter to;  JULBancassurancerecruitment@jubileekenya.com  with the position and preferred r...

Kenbright has developed unparalleled business intelligence tools based on our actuarial and risk management consulting arm to help our clients live their lives with confidence, to give them peace of mind, and enable them to realize their dreams for their loved ones and their legacy.   Actuarial Analyst - Life Insurance Business Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Insurance  Key Duties & Responsibilities Perform life insurance actuarial valuations for IFRS 17 and regulatory reporting Develop, automate, and maintain actuarial models and reporting tools Support product pricing, profitability analysis, and experience studies Contribute to IFRS 17/IFRS 9 reporting, embedded value, and financial analysis Support strategic projects including business planning, M&A, and regulatory advisory Prepare clear reports and presentations for clients and stakeholders Assist with risk, capital, and solvency assessmen...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...   Relationship Executive Job Type Full Time Qualification BA/BSc/HND Experience 3 - 5 years Location Nairobi Job Field Insurance  Job Purpose: The Relationship Executive serves as a vital link between clients and the Health Business, dedicated to fostering strong relationships by delivering exceptional service and support. This role involves understanding client needs, addressing inquiries, and resolving issues to ensure a seamless experience with policy management. By collaborating with internal teams and engaging with onboarded schemes, the Relationship Executive aims to enhance client satisfaction, drive retention, a...

Development Bank of Kenya Ltd. is a banking company based out of Loita Street, Nairobi, Nairobi, Kenya.   Head of Business Development and Liability Management Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 12 years Location Nairobi Job Field Insurance  Job Purpose To provide strategic leadership in business development in line with the bank's overall strategy position. The position is responsible for product development, business banking, alternative channels, marketing, and liability management. The role aims to improve profitability through strategic planning, exploring business opportunities, and positioning the bank in appropriate markets. Job Specification Developing, reviewing, and implementing business development, liability management, and customer management policies, programs, and strategies. Coordinating bank marketing strategy, liability management, and implementation of annual plans and budgets. Lead generation and growth of loans, ...

MNS Risk & Insurance Brokers is a majority member of the Mwalimu National; the largest cooperative and savings society in Kenya and top in Africa. Our Head Office is located at Mwalimu Towers at Hill Lane, Upper Hill; with our premises set at Mezzanine 1. We also have offices across major towns in the country.   Underwriting and Claims Assistants - General Business & Medical/Life Businesses Job Type Full Time , Onsite Qualification BA/BSc/HND Experience 3 - 5 years Location Nairobi Job Field Insurance  Salary Range KSh 30,000 - KSh 50,000/month Key Responsibilities and Qualities New business Acquisition Responsible for tender preparation. Responsible for all business retention of the assigned insurance portfolio. Achieve set retention target. Policy endorsements vetting. Responsible for preparing quotations and business proposals Relationship management. client visits, product and policy presentations   Initiating, Preparation and Dispatch of renewa...

Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa. Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda). It underwrites General Insurance risks ...   Branch Manager- Mombasa Job Type Full Time Qualification BA/BSc/HND Experience 6 years Location Mombasa Job Field Insurance  , Sales / Marketing / Retail / Business Development  KEY PRIMARY RESPONSIBILITIES Building and strengthening business relationships with existing and prospective clients to achieve performance targets; Developing and constantly updating underwriting service standards and manuals in line with the customer service charter; Achieving branch service standards within set turnaround times; Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...   Actuarial Analyst Job Type Full Time Qualification BA/BSc/HND Experience 2 - 4 years Location Nairobi Job Field Insurance  Job Purpose: To provide actuarial support to the assigned LOB and participate in overall risk management for the company. Key responsibilities: Select appropriate reserve calculation method and calculate reserves.  Provide analysis to support the renegotiation of the existing contracts. Provide input in product development for the LOB. Provide inputs into product pricing and setup in the actuarial pricing and valuation system. Review and monitor experience on all products to inform decision m...