Customer Service Operations Associate at Senga Technologies
Senga is a logistics software and services company catering to businesses shipping in Africa. Our goal is to simplify and ease the supply chain and logistics experience for the businesses that we serve, from the movement of goods to the software tools used to manage the workflows that help our customers get products to their customers. Customer Service Operations Associate Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Customer Care , Logistics Your key role in operations Build and maintain relationships with customers and transporters Achieve high customer service and proper transporter management Address general customer requests and operations issues Manage customer transactions including trips and after-sale service Communicate effectively and efficiently with customers and team members Maintaining exemplary operational records Your qualifications University degree level education with up to 2 years post-university work experience (sta