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Showing posts with the label Customer Care/ICT

Africa Area - Customer Experience and Omnichannel Engagement Lead at Roche Kenya

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare - a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the ...   Africa Area - Customer Experience and Omnichannel Engagement Lead Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience Location Nairobi Job Field Customer Care  , ICT / Computer  Summary The Africa Digital and Customer Experience Lead role is a newly created senior leadership position accountable to design, shape and transform the customer experience throughout Africa by incorporating integrated digital and personalized experiences that will develop Go to market approaches, drive business growth, uncover market level efficiencies and drive better customer and patient experiences. This newly created role will bridge strateg

Customer Solutions Specialist at Bosch Africa

The Bosch Group is a leading global supplier of technology and services, active in the fields of Mobility Solutions, Energy and Building Technology, Industrial Technology, and Consumer Goods. Mobility Solutions As the world’s largest independent parts supplier to the automotive industry, we significantly contribute toward making driving ever safer,...   Customer Solutions Specialist Job Type Full Time Qualification BA/BSc/HND Experience 10 years Location Nairobi Job Field Customer Care  , ICT / Computer  In the customer solution group (CSG) you will be responsible for the following tasks and topics: You build solution construct and develop the approach for entire Digital Twin - Integrated Asset Performance Management (IAPM) offering for energy and industrial infrastructure. You are responsible for planning assessment of assets at site, on-site technical discussions, holding conversation with different stakeholder & technical content creation for the proposal build. You create high-