Provider Inquiry Coordinator - French Speaking at Cigna
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International... Provider Inquiry Coordinator - French Speaking Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Data, Business Analysis and AI Job Description Summary Delivers best in class service to HCP by handling daily queries, escalations, complaints, reconciliations and suspensions. Analyses root causes in order to correct deviations and implement initiatives to improve service delivery. Closely collaborates with provider network team and other key stakeholders to coordinate actions, projects and improvement plans aimed to improve member and provider experience. Job Description As a Provider Inq