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Big Square is a casual dining, Kenyan restaurant founded in 2012. The first restaurant was first opened at Karen Square which later closed down allowing expansion into 11 branches in Nairobi (10) and Mombasa (1).   Customer Service Attendant/ Service Staff Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 1 year Location Nairobi Job Field Customer Care  , Hospitality / Hotel / Restaurant  Minimum Requirements: Hospitality/Food Science Diploma/Degree. Minimum one year experience Strong communication and customer service skills. Familiarity with POS software. Responsibilities: Make guests feel valued and welcome. Follow service timing standards. Offer menu guidance, answer queries, and suggest food/beverage. Arrive on time in proper attire. Use positive sales techniques for guest guidance. Contribute to maintaining a clean, safe restaurant environment. Promote additional products when suitable. Display a commitment to customer service. Willingness to work at Bigsquare Nyal

Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and franc...   Night Manager I Job Type Full Time , Hybrid Qualification BA/BSc/HND , KCSE Experience 2 - 4 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Job Summary Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks. CANDIDATE PROFILE Education And Experience High school diploma or GED; 4 years experience in the guest servic

KIWI Hospitality was established in 2018 by a group of leading hoteliers from across the sector to offer a range of relevant, practical, high-quality solutions to independent owners, investors, developers and operators with the over-riding objective of enabling the maximisation of asset value. We are a full-service hospitality development, management and ...   Manager, Luxury Camp - Masai Mara Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Administration / Secretarial  , Hospitality / Hotel / Restaurant  Requirements Experience managing a Safari Lodge/Camp preferred.   Method of Application Please send your CV/Resume ONLY to  wopiyo@kiwihospitality.co.ke  with the desired POSITION AS THE SUBJECT LINE by  March 13, 2024.

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice ...   Events Planner Assistant - Nairobi Job Type Full Time Qualification Diploma Experience 2 - 3 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  About the Client: A leading and busy events planning and management company in Nairobi that has resources and equipment to bring events from mere ideas to reality seeks to hire a competent and aggressive individual. The firm is involved in every aspect of planning and execution letting their clients focus on their core business. Qualifications and Requirements Diploma or Certificate in Hospitality Management, Public Relations, Marketing, or a related field At least 2 ye

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.   Assistant Lodge Manager Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Job Description Support the Lodge Manager in the overall management and strategic direction of the hotel Assist in the preparation of the annual operations plan and achieve the profit of the hotel Ensure consistent implementation for the delivery of the Fairmont Service Culture and Standards Create an employee value proposition that ensures a motivated and engaged workforce Involved in the recruitment process of leadership positions Ensure full compliance of hotel operating controls Handling gue

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University's Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Ho...   Food & Beverage Cost/stock Controller, Food Services Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  , Procurement / Store-keeping / Supply Chain  Job Summary The Food and Beverage cost/stock controller is primarily responsible for calculating costs of food and beverage items and also responsible for the short and long-term planning of the F&B controlling and pricing aspects. He/she is responsible to keep records of information and produce control reports periodically to help maintain a suitable inventory of food and beverage items used by the

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.   Chief Steward Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nanyuki Job Field Hospitality / Hotel / Restaurant  Job Description  We are looking to grow our team and engage a highly motivated and passionate Chief Steward who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. Reporting to the Executive Chef, the Chief Steward, will be primarily responsible to fulfill the duties of a Steward, but also work with other Stewards in your section to ensure highest kitchen standards are met among other responsibilities which include : Supervises, coordinates and part

Kempinski Hotels S.A. is Europe's oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the 'Hotelbetriebs-Aktiengesellschaft'.   Front Office Trainee Job Type Contract Qualification BA/BSc/HND Experience Location Nairobi Job Field Hospitality / Hotel / Restaurant  , Internships / Volunteering  Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to:  Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski Experience Assessment( KEA) standards.  Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel.  Verify the guest’s method of payment and follow established credit-checking procedures or refer ca

At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business.   Food and Beverage Manager Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 3 - 6 years Location Nairobi Job Field Catering / Confectionery  , Hospitality / Hotel / Restaurant  PROFILE INTRODUCTION Our esteemed client in the Hospitality Industry is currently seeking to recruit a Food & Beverage Manager. The selected candidate will be responsible for overseeing all F&B operations, ensuring exceptional service standards, surpassing guest expectations, promoting high team engagement, and driving increased F&B revenues and profitability. This pivotal role involves managing all facets of restaurants, bars, banqueting, and stores within the establishment. Key Duties and Responsibilities Proficiency in advanced food and beverage management principles, revenue management, and cost control.

Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and franc...   Head Mixologist Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Catering / Confectionery  , Hospitality / Hotel / Restaurant  POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communi

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties   Cluster Director of Operations Job Type Full Time Qualification BA/BSc/HND Experience 2 - 5 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  , Logistics  Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and brand expectations are consistently realized, that our employees full potential is recognized and that the hotel is providing meaningful ownership value. What Is In It For You Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qu

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...   Restaurant General Manager Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Key Responsibilities:                Overlook the complete Restaurant operation Relish in crunching numbers and controlling costs associated with running a profitable restaurant Appropriately delegate responsibilities to the leadership team, nurturing and developing them whilst ensuring standards of operation and safety are maintained Instil and support the training initiatives and philosophies of the company and works closely with the Operations Manager to develop a team of multi-

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting.   Bartender Job Type Full Time Qualification Diploma Experience 1 year Location Nairobi Job Field Hospitality / Hotel / Restaurant  Responsibilities : Prepare alcohol or non-alcohol beverages for bar and restaurant customers. Interact with customers, take orders and serve snacks and drinks. Assess customers’ needs and preferences and make recommendations. Mix ingredients to prepare cocktails. Plan and present bar menu. Check customers’ identification and confirm it meets legal drinking age. Restock and replenish bar inventory and supplies. Stay guest focused and nurture an excellent guest experience. Comply with all food and beverage regulations. Always wear appropriate uniform as prescribed by policy and maintain personal cleanliness. Be able to bend and stand for up to long hours without sitting. Collect

Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and franc...   Head Mixologist Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Catering / Confectionery  , Hospitality / Hotel / Restaurant  POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communi

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties   Housekeeping Supervisor Job Type Full Time Qualification BA/BSc/HND Experience 1 - 2 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  , Janitorial Services  Job Description Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues. Supervise and coach team members’ performance toward achieving exceptional guest service. Audit work of Room Attendants in assigned areas to remain consistent with Accor standards. Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned. Proactively identify potential day-to-day operational concerns, determine appropriate solutions and follow-up to ensure high service levels are maintained. Demonstrate Accor core values in all interactions. Ensure employees receive the required training and support to effectively perform the

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties   Chief Concierge Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Hospitality / Hotel / Restaurant  Job Description Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards. Sound knowledge of local tourist attractions, restaurants, shows, bars and night clubs. Extensive network in all aspects of entertainment and trendy places. Exceptional guest relations interaction. Instruct and give clear directions to guests as requested. Negotiate best rates for hotel guests. Organize and lead the concierge team, valet parking and doorman to ensure service excellence. Bear management responsibility for the processes in the hotel front driveway. Specialist instruction and control of all employees subject to his sup

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food an...   Provision of Hotel Services Conference Facilities and Accommodation Services -Mombasa Job Type Full Time Qualification BA/BSc/HND Experience Location Mombasa Job Field Hospitality / Hotel / Restaurant  Scope of Services Required: We are interested in establishing partnerships with hotels and conference facilities that can offer the following services: Conference Facilities:  State-of-the-art meeting rooms equipped with modern audio-visual equipment, comfortable seating arrangements, and high-speed internet connectivity. Accommodation:  Well-appointed guest rooms with amenities that cater to the comfort and convenience of our part

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food an...   Provision of Hotel Services Conference Facilities and Accommodation Services - Kisumu Job Type Full Time Qualification BA/BSc/HND Experience Location Kisumu Job Field Hospitality / Hotel / Restaurant  Scope of Services Required: We are interested in establishing partnerships with hotels and conference facilities that can offer the following services: Conference Facilities:  State-of-the-art meeting rooms equipped with modern audio-visual equipment, comfortable seating arrangements, and high-speed internet connectivity. Accommodation:  Well-appointed guest rooms with amenities that cater to the comfort and convenience of our parti

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food an...   Provision of Hotel Services Conference Facilities and Accommodation Services - Nakuru Job Type Full Time Qualification BA/BSc/HND Experience Location Nakuru Job Field Hospitality / Hotel / Restaurant  Scope of Services Required: We are interested in establishing partnerships with hotels and conference facilities that can offer the following services: Conference Facilities:  State-of-the-art meeting rooms equipped with modern audio-visual equipment, comfortable seating arrangements, and high-speed internet connectivity. Accommodation:  Well-appointed guest rooms with amenities that cater to the comfort and convenience of our parti

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.   Assistant Housekeeping Manager Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Hospitality / Hotel / Restaurant  Job Description Assistant Housekeeping Manager Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Assistant Housekeeping Manager will inspire your team – not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with Fairmont. What is in it for you: Employee benefit card offering discounted rates in Ac