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Showing posts with the label Customer/Care

Contact Center Associate - Kenya at Turaco

Turaco is a micro-insurtech company changing healthcare financing in emerging markets. We provide simple, affordable health and life insurance to low-income earners, distributing our products through partnerships with leading businesses in Kenya and Uganda. Our mission is to act as a safety net, freeing people from the fear of health-related financial shocks.   Contact Center Associate - Kenya Job Type Contract Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at least 100 customers daily on the phone to upsell or cross-sell Turaco products while offering excellent customer se

Assistant Spa Manager at Marriott

Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and franc...   Assistant Spa Manager Job Type Full Time Qualification KCSE Experience 1 year Location Nairobi Job Field Customer Care  Job Summary Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction. Assists with achieving the operating budget. CANDIDATE PROFILE Education And Experience High school diploma or GED; 1 year experience in the spa, guest services, or related professional area. CORE WORK ACTIVITIES Assisting in Management of S