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Showing posts with the label Customer Care/Hospitality

Receptionist/Customer Care Attendant at Bantu Africa Resort & Spa

Bantu Africa Resort is a hotel with a difference giving its clientele a choice to enjoy the beauty of Mt. Kenya Region. From the beautiful aberdare forest, the Mt. Kenya and wonderful agricultural experience for Agri tourism not only leaves you entertained but well informed and empowered for entrepreneurship.   Receptionist/Customer Care Attendant Job Type Full Time Qualification Diploma Experience 2 - 3 years Location Nyeri Job Field Customer Care  , Hospitality / Hotel / Restaurant  Job Description To ensure SOP for check-in and check-out are properly followed. To respond to guest’s special requests, needs, problems, issues to all departments and concerns to ensure optimal level of guest satisfaction and repeat business Meet and greet all incoming and outgoing Guests warmly in a friendly manner and address them by name at all times whenever possible. Accurately and efficiently do postings of both accommodation and other related expenses onto guest accounts or the hotel system. Ensure

Restaurant Operations Lead at Ando

Ando Foods is on a mission to create food brands for delivery only. We are creating the foundations of an idea - a premium experience, sustainable all round, and most importantly delicious restaurant quality delivery-only food that travels well.   Restaurant Operations Lead Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Customer Care  , Hospitality / Hotel / Restaurant  To join us on this mission, we are looking for a Restaurant Operations Lead. This is an exciting opportunity to join an early stage start-up and promising individuals will have tremendous growth as the company evolves. If you are passionate about food and customer service, then you are a good fit. Job Description Leadership  - Work alongside Operations Manager to lead a team of operations associates. Manage the team's performance and KPIs. Ensure the team is highly motivated with ANDO values and culture in their DNA. Outlet performance -  Work closely with COO and Operation