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Showing posts with the label Customer Care/Sales and Marketing

Spa Supervisor at MNC Consulting Group Limited

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting.   Spa Supervisor Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  , Sales / Marketing / Retail / Business Development  The Spa Supervisor will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and hygiene, and managing a team of spa staff to deliver a wide range of spa treatments and services. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for providing guests with a relaxing and rejuvenating spa experience. Key Responsibilities: Supervise and coordinate the daily operations of the spa facility, including scheduling, staffing, and workflow management. Ensure high standards of cleanliness, hygiene, and maintenance are maintained throughout the spa facili

Sales Associate (Retail) at Summit Recruitment and Search

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...   Sales Associate (Retail) Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Customer Care  , Sales / Marketing / Retail / Business Development  Key Responsibilities Serving clients in the shop. Dealing with customer enquiries. Inputting sales and shipments into the sales systems. Dealing with emails. Placing orders with our other locations – Europe and other parts of Africa. Sending out daily reports. Stock takes in the shop and the outlets. Polishing and cleaning Silver, cleaning the shop daily, and arranging flowers for the shop. Handling weekly reports Travel to other outlets in Nairobi a

Service Team Leader at Rentokil Initial

Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.   Service Team Leader Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nakuru Job Field Customer Care  , Sales / Marketing / Retail / Business Development  Requirements A Vacancy has arisen for Service Team Leader in our Kenya business, based in Nakuru. The role's key responsibility is to lead, coordinate, and develop a highly motivated team of individuals and teams to ensure that they provide world class service to our customers, and overall optimization of branch service performance whilst complying with all internal and external policy and legislative regulations. Your day-to-day responsibilities will include: Agree individual and team service targets

Loyalty Operations Manager (H12) at Kenya Airways

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.   Loyalty Operations Manager (H12) Job Type Full Time Qualification BA/BSc/HND Experience 7 years Location Nairobi Job Field Customer Care  , Sales / Marketing / Retail / Business Development  Brief Description         Oversee day-to-day operations of the Asante Rewards Customer Care Center ensuring that it runs smoothly, efficiently, and effectively in order to provide an excellent customer experience to Asante Rewards members and KenyaAirways’ Customers Detailed Description         Monitoring and managing customer care metrics and tracking key performance indicators such as call efficiency, abandon rate, customer satisfaction scores to ensure that the customer care team meets its targets and delivers excellent service to Asante

Customer Sales Representative at Jiji Kenya

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services.   Customer Sales Representative Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  , Sales / Marketing / Retail / Business Development  The Role You Will Be Responsible For Present, promote, and sell Jiji premium services to existing and prospective customers Establish, develop, and maintain positive customer relationships with JIJI clients Achieve agreed upon sales targets and outcomes within the stipulated schedule Expedite the resolution of customer problems and complaints to maximize satisfaction Ideal Profile Excellent selling, negotiation, and communication skills Previous experience in sales preferred Excellent written and verbal communication skills Method of Application Interested and