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Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,700 properties under 31 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.   Guest Experience Expert (Front Desk Agent) Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 3 years Location Nairobi Job Field Administration / Secretarial  , Hospitality / Hotel / Restaurant  POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or...

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,700 properties under 31 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.   Guest Experience Expert (Front Desk Agent) Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 3 years Location Nairobi Job Field Administration / Secretarial  , Hospitality / Hotel / Restaurant  POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or...

Founded in Mombasa, The Tamarind Group owns and operates some of the most successful restaurants and leisure operations in Africa. We focus on our original mission of continually improving the quality and value of our services, developing excellent morale in our employees and maintaining superior social and environmental awarness.   Wine Service Supervisor Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 4 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  We are looking for a dynamic, results-driven wine service supervisor who will primarily be responsible for  the efficient and smooth operation of the wine service dispensation with the highest professional standards in line with our vision and mission to ensure maximum customer satisfaction. Key Responsibilities: Assist  the guests explaining tasting notes and guiding selections.  Gathers guest preferences and tracks these  during service  Trains the team on ...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.   House Keeper & Waiter Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Job Purpose: Our client is seeking a professional and discreet Housekeeper & Waiter to maintain exceptional cleanliness and organization throughout the residence while also assisting with service during meals and formal gatherings. The ideal candidate must demonstrate excellent housekeeping skills, high personal integrity, and the ability to serve with grace and professionalism. Key Responsibilities: Housekeeping Duties: Perform daily cleaning tasks including dusting, sweeping, mopping, vacuuming, and deep cleaning of rooms. Ensure all bedrooms, bathrooms, living areas, and kitchen spaces are clean, tidy, and hygienic. Launder, iron, and neatly arrange linens and clothing. Hand...

Mnarani Beach Club offers a full range of facilities for your convenience and pleasure. Mnarani Beach Club is a water sports enthusiast’s (or aspiring enthusiast’s) paradise! Guests can also look forward to enjoying luxurious Spa treatments, sipping delicious cocktails near the water's edge at the Mnarani Beach Bar, challenging the family to a round of c...   Energetic Guides Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Hospitality / Hotel / Restaurant  Physically fit, outgoing, and ready to lead guests on nature walks, excursions, or light fitness activities  You Should Be: Outgoing and full of positive energy Great with both kids and adults Passionate about performance and guest experience A team player with a good attitude Ready to work in a fun, fast-paced environment  What We Offer: A stunning work location with a private beach A vibrant team environment Opportunity to showcase your talent On-duty meals and performance-based ...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.   Butler / Housekeeper Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  , Janitorial Services  Key Responsibilities: Household Management & Guest Services: Supervise and coordinate daily household activities, ensuring smooth and efficient operations. Greet guests, manage formal dining settings, serve meals and beverages, and provide a concierge-level hospitality experience. Plan and support in-house events and oversee guest hosting. Manage household inventory, order supplies, and maintain stock levels of essentials. Cleaning & Housekeeping Duties: Perform daily cleaning tasks, including vacuuming, mopping, dusting, and deep cleaning of all living spaces. Maintain high hygiene standards in bedrooms, bathrooms, kitchens, and communal areas. Handl...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.   Waiter Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Key Responsibilities: Housekeeping Duties: Perform daily cleaning tasks including dusting, sweeping, mopping, vacuuming, and deep cleaning of rooms. Ensure all bedrooms, bathrooms, living areas, and kitchen spaces are clean, tidy, and hygienic. Launder, iron, and neatly arrange linens and clothing. Handle delicate surfaces, furnishings, and items with appropriate care. Organize storage areas and maintain household items in proper condition and location. Report any damages or required repairs to management promptly. Service & Meal Support: Assist in setting tables and serving meals and drinks during lunches, dinners, and receptions. Support the kitchen team with basic meal preparation and post-meal cle...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...   Assistant Camp Manager – Maasai Mara Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 3 years Location Narok Job Field Hospitality / Hotel / Restaurant  Key Responsibilities Assist Camp Manager with the day to day running of the camp and ensure all operational areas are functioning Maintain effective communication, at all times, with the team Monitor and oversee Maintenance issues Complete weekly rotas for the team and maintain correct staffing level at all times Ensure Health and safety/fire checks are carried out, as required Ensure Overall property appearance is pristine at all times Resolve ...

One HR information system to manage your employees’ entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.   General Manager - Luxury Hospitality Job Type Full Time Qualification BA/BSc/HND Experience 10 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  ROLE OVERVIEW We are seeking a seasoned and strategic General Manager to oversee daily operations and long-term estate development. This role requires a hands-on, high-integrity leader with strong operational finesse, project management skills, and a proven track record in luxury hospitality. The GM will be responsible for curating outstanding guest experiences, managing multidisciplinary teams, ensuring operational efficiency, and spearheading property improvement initiatives. KEY RESPONSIBILITIES Property & Operations Oversight Lead day-to-day operations across all departments: F&B, housekeeping, front office, maintenance, and guest se...

In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently. Java House is on the move - we’re building branches and creating jobs all over East Africa, working to bring the Java experience closer to you. Our coffee houses would not be what th...   Waitstaff Job Type Full Time Qualification Diploma Experience Location Nairobi Job Field Hospitality / Hotel / Restaurant  Primary Purpose and Scope the Job (Job Role)- To welcome, sit, take & serve food and beverage orders to our guests in a friendly, timely manner and ensure  a clean environment in accordance to Java service standards Duties and Responsibilities: Presenting a variety of menu options and take lead on suggestive selling based on customer preferences. Handling customer interactions at various levels of customer touch points. Assist the guest navigate through the menu comfortably- Inform guests of menu c...

Alba Hotel is a luxurious four-star boutique hotel located in the quiet up-market of Milimani suburb, in Meru (215 kilometers from the capital Nairobi). Targeting the travelling business executive in mind, the hotel offers complimentary high-speed wireless internet in the rooms and throughout the premises. For entertainment and relaxation there is interna...   Waiter Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 2 years Location Meru Job Field Hospitality / Hotel / Restaurant  We are looking for a talented and experienced Waiter to join our team. The ideal can- didate should have a genuine passion for providing outstanding guest service, with ex- cellent skills in order taking, serving, and guest engagement. RESPONSIBILITIES: Welcome guests and provide food and beverages promptly and courteously. Maintain cleanliness of all work areas and equipment. Offer menu explanations and suggest wine pairings. Assist with guest queries and requests efficientl...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties   Doorman Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Hospitality / Hotel / Restaurant  Key Responsibilities: Warmly greet guests upon arrival and departure with a genuine smile and courteous manner. Open doors, assist with luggage, and escort guests as needed. Coordinate closely with valet, bell desk, and reception to ensure smooth guest flow. Maintain the hotel entrance, ensuring cleanliness, order, and safety at all times. Provide guests with directions, local area information, and respond to basic inquiries. Monitor guest arrival patterns and assist with managing traffic at the front drive. Maintain a professional appearance and be alert to guest needs at all times. Qualifications Qualifications and Requirements: Previous experience in a similar role in a luxury hotel or hospitality environment is an added ...

In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently. Java House is on the move - we’re building branches and creating jobs all over East Africa, working to bring the Java experience closer to you. Our coffee houses would not be what th...   Waitstaff Job Type Full Time Qualification Diploma Experience Location Nairobi Job Field Hospitality / Hotel / Restaurant  Primary Purpose and Scope the Job (Job Role)- To welcome, sit, take & serve food and beverage orders to our guests in a friendly, timely manner and ensure  a clean environment in accordance to Java service standards Duties and Responsibilities: Presenting a variety of menu options and take lead on suggestive selling based on customer preferences. Handling customer interactions at various levels of customer touch points. Assist the guest navigate through the menu comfortably- Inform guests of menu c...

Cold Springs Hotel is an Hotel situated in Homa Bay Town along Homa Bay-Kendu Bay Road. The name is a fuse of Springs naturally falls from small volcano rocks to collect cold water at the base basin.   Front Desk Receptionist Job Type Full Time Qualification Diploma Experience Location Homa Bay Job Field Administration / Secretarial  , Hospitality / Hotel / Restaurant  This is a full-time on-site role for a Front Desk Receptionist at Cold Springs Homa Bay Hotel in Homa Bay County, Kenya. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, communication with guests, and providing exceptional customer service. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Prepare and complete room and restaurant bills Handle payments through cash, cheques and credit cards Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their ar...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties   Director of Operations Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Job Description Fairmont Mount Kenya Safari Club has been consistently ranked among the world’s finest, earning a spot on the 2024 Travel + Leisure 500 list and being recognized as one of the top destinations in Africa. It has also been featured by Condé Nast Traveler as one of Africa’s top destinations. In addition, the hotel has been honored as Africa’s Leading Hotel by the World Travel Awards for the fourth consecutive year, most recently in 2025. As the Director of Operations, you will hold a senior leadership role responsible for overseeing all operational aspects of the hotel. Your primary focus will be to ensure the smooth and efficient day-to-day functioning of the property while delivering exc...

Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Our mission is to provide all-round quality education in an atmo...   Housekeeping Supervisor Job Type Full Time Qualification Diploma Experience 3 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Basic job summary: The jobholder is responsible for supervising the daily operations of housekeeping staff and ensure that university facilities, including hostels, academic blocks, offices, and common areas—are maintained in a clean, hygienic, and orderly condition. The role supports the delivery of a safe and pleasant environment for students, staff, and visitors. Duties & Responsibilities: Assign and oversee cleaning tasks across designated university zones. Supervise ...

At first glance, the German School Nairobi resembles a rural community. On the one hand, this is due to the spacious, green grounds, which seem like a retreat in the pulsating big city. On the other hand, the feeling is created by the way the people at the school get along with each other. They know each other, greet strangers, look out for each other, and f...   Housekeeping Supervisor Job Type Full Time Qualification Diploma Experience 3 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  The Housekeeping Supervisor oversees the daily and strategic cleaning operations of the school. This role ensures that routine cleaning, hygiene maintenance, and scheduled deep cleaning programs are performed to international standards. The supervisor ensures compliance with safety regulations, manages staff performance, and ensures all areas—including classrooms, offices, laboratories, washrooms, sports areas, and common spaces—are clean, safe, and welcoming. Key Responsibil...

Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Our mission is to provide all-round quality education in an atmo...   Housekeeping Supervisor Job Type Full Time Qualification Diploma Experience 3 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Basic job summary: The jobholder is responsible for supervising the daily operations of housekeeping staff and ensure that university facilities, including hostels, academic blocks, offices, and common areas—are maintained in a clean, hygienic, and orderly condition. The role supports the delivery of a safe and pleasant environment for students, staff, and visitors. Duties & Responsibilities: Assign and oversee cleaning tasks across designated university zones. Supervise ...

At first glance, the German School Nairobi resembles a rural community. On the one hand, this is due to the spacious, green grounds, which seem like a retreat in the pulsating big city. On the other hand, the feeling is created by the way the people at the school get along with each other. They know each other, greet strangers, look out for each other, and f...   Housekeeping Supervisor Job Type Full Time Qualification Diploma Experience 3 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  The Housekeeping Supervisor oversees the daily and strategic cleaning operations of the school. This role ensures that routine cleaning, hygiene maintenance, and scheduled deep cleaning programs are performed to international standards. The supervisor ensures compliance with safety regulations, manages staff performance, and ensures all areas—including classrooms, offices, laboratories, washrooms, sports areas, and common spaces—are clean, safe, and welcoming. Key Responsibil...

In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently. Java House is on the move - we’re building branches and creating jobs all over East Africa, working to bring the Java experience closer to you. Our coffee houses would not be what th...   Branch Operations Team Member - Steward - Naivasha Job Type Full Time Qualification KCSE Experience Location Nakuru Job Field Hospitality / Hotel / Restaurant  DUTIES AND RESPONSIBILITIES: Maintains a clean, tidy, and working counter at all times. Presenting a variety of menu options and take lead on suggestive selling based on customer preferences. Consistently follows the set Standard Operating Procedures (S.O. Ps) during production. Ensuring sufficient supply of products for sale in the counter by doing sufficient back up. Taking orders and delivering them to the table neatly and accurately in accordance with the ticket spec...