Luxury Travel Concierge at FlyFlat
FlyFlat saves 35% – 80% off retail prices on long-haul, international, business and first-class tickets with the biggest savings for one-ways and last minute flights. Luxury Travel Concierge Job Type Remote Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Aviation / Airline , Customer Care Responsibilities: Client Engagement & Luxury Travel Support Assist high-value clients in booking first-class and business-class flights, ensuring best-in-market deals. Provide white-glove customer service tailored to VIP travelers. Solve problems in high-pressure, time-sensitive situations, ensuring seamless travel experiences. Own the client experience by building long-term relationships and developing FlyFlat’s brand reputation. Operations & Collaboration Work closely with Concierge I team members and Sabre agents to fulfill client requests. Maintain and optimize affiliate relationships and balances. Process billing, credit card payments, authori...