Beverage Manager at Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties

 

Beverage Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationNairobi
  • Job FieldCatering / Confectionery 

Job Description

  • Maintain accurate inventory levels of beverages and supplies.
  • Monitor stock levels and place orders as needed to meet demand.
  • Conduct regular inventory audits to prevent shortages and overstocking.
  • Recruit, train, and supervise beverage service staff.
  • Provide ongoing training to ensure staff are knowledgeable about products, service techniques, and company standards.
  • Schedule staff effectively to meet service demands while controlling labor costs.
  • Ensure that all beverages served meet quality standards.
  • Monitor the preparation and presentation of beverages to maintain consistency.
  • Address any quality issues promptly and implement corrective actions.
  • Develop and update beverage menus based on industry trends, customer preferences, and profitability.
  • Determine pricing strategies to maximize revenue while remaining competitive.
  • Collaborate with the culinary team to create beverage pairings for menu items.
  • Interact with guests to ensure satisfaction and address any concerns.
  • Maintain a welcoming and friendly atmosphere in the beverage service area.
  • Handle guest complaints or special requests in a professional manner.
  • Ensure compliance with all relevant health and safety regulations.
  • Monitor alcohol service to ensure responsible consumption and legal compliance.
  • Maintain cleanliness and organization in beverage storage and service areas.
  • Monitor beverage sales and expenses to achieve budgeted targets.
  • Analyze financial reports and identify opportunities for cost savings or revenue growth.
  • Implement strategies to control costs and improve profitability.

Qualifications

  • Bachelors degree in Hotel Management or related field
  • Additional certificate in Food & Beverage Service
  • Minimum 2 years’ experience in a similar capacity.
  • Detailed & service oriented with an eye for detail to be self-motivated and energetic.
  • Strong leadership, interpersonal and training skills
  • Ability to focus attention on department needs, remaining calm and courteous at all times
  • Good communication and customer contact skills
  • Ability to work cohesively and collaboratively as part of a team

Method of Application

Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply

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