Food & Beverage Service Waiters/Waitress at Glee Hotel

Glee Nairobi is a 5-star luxury hotel nestled in the leafy suburb of Runda, close to Nairobi's UN and Diplomatic enclaves. Set amid 8 acres of lush landscapes, this city hotel with a resort feel features: 211 exquisitely designed rooms & suites, 6 distinctive restaurants & bars, Spa, Pool, Kids Club, Nightclub, 9 versatile meeting rooms, 2 stunning ballrooms...

 

Food & Beverage Service Waiters/Waitress

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience
  • LocationNairobi
  • Job FieldCatering / Confectionery  , Customer Care 

Job Summary

  • Welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks.

Key Requirements:

  • Excellent customer service skills.
  • The ability to work well with others.
  • The ability to accept criticism and work well under pressure.
  • Very attentive to details.
  • Excellent verbal communication skills.
  • A desire to help people.
  • Active listening skills.
  • Endurance to walk and stand for long hours.
  • Sharp and good memory
  • Ability to remain calm and professional with difficult customers.
  • Excellent interpersonal skills.

Minimum Qualifications
Minimum education:

  • Diploma / Certificate in Food and Beverage Sales and services

Job Overview

Minimum experience:

  • Computer literate in Microsoft Window applications and or relevant computer applications required.
  • Working knowledge of hotel system micros and Material Control.
  • Language skills: Very good command of written and spoken English, an active listener with high emotional intelligence and Body Language
  • Required certificates: Relevant F&B Certificate from a recognized institution or Equivalent 

Method of Application

Send your resume to recruitment@gleenairobi.com . Please make sure to indicate the job title you are applying for in the subject line.

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