Housekeeping Manager (Pre-Opening) at Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties

 

Housekeeping Manager (Pre-Opening)

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldJanitorial Services 

Job Description

  • As the Housekeeping Manager, you will lead the housekeeping team to set up operations, maintain the highest standards of cleanliness and presentation throughout our Hotel’s guestrooms and public spaces, ensuring a memorable experience for every guest.

Key Responsibilities:

  • Strategic Management for Deep Cleaning: Develop meticulous schedules and maintain records for deep cleaning operations.
  • Leading Cleanliness Excellence: Oversee guestrooms and public area cleanliness for top-notch guest comfort.
  • Hire and train a team that works together with trust and takes responsibility to meet the goals of the department / Hotel.
  • Maximizing Productivity: Monitor room cleaning productivity and optimize staff attendance for efficient operations.
  • Collaborative Approach: Liaise with front office and maintenance to ensure seamless guest preparations.
  • Resource Optimization: Drive cost efficiency through inventory management and contractor partnerships.
  • Exceptional Guest Care: Respond promptly to guest concerns with personalized attention.
  • Continuous Operational Enhancement: Identify and implement improvements for elevated service standards.
  • Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
  • To plan and organize regular departmental training for all employees, especially new employees, paying particular attention to efficiency, service standards, hygiene & grooming, diplomacy, job knowledge and skills.
  • Achieve effective communication by briefing and debriefing staff, holding regular departmental meetings and actively encouraging transparent communication with other departments within the Hotel.
  • Contribute to cost control through energy conservation, correct storage of all materials and use of equipment per operating standards and manufacturer’s specifications.
  • Control departmental operating expenses and labor costs, improving departmental revenues when possible. Monitor all labor and payroll costs.
  • Keep control of daily financial reports, updating profit and loss for each month end.

Qualifications

  • Degree in Hotel Management or related field.
  • Minimum of 3 years in a similar role, preferably in a 4/5* hotel.
  • Previous experience with pre-opening of a hotel is a big plus.
  • Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail.
  • Demonstrated experience in hotel housekeeping management.

Method of Application

Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply

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