Help Desk Technician at Flexi-Personnel

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support....

 

Help Desk Technician

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldICT / Computer 

Duties and Responsibilities:

  • Responding to queries on the phone, via email, in person, or through remote access.
  • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
  • Training computer users.
  • Training other staff on troubleshooting and diagnosing problems.
  • Gaining feedback from customers to improve training methods.
  • Writing and editing training manuals.
  • Running reports and analyzing common complaints and problems.

Requirements:

  • An Associate's degree in computer science or related field.
  • A strong working knowledge of computer systems, hardware, and software.
  • Good problem-solving, analytical, and team-working skills.
  • Excellent communication and interpersonal skills.
  • An openness to learning new technologies.

Method of Application

Interested and qualified? Go to Flexi-Personnel on www.ats.flexi-personnel.com to apply

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