Agency Support Specialist at KCB Bank Kenya
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als... Agency Support Specialist Job Type Full Time Qualification BA/BSc/HND Experience 4 years Location Nairobi Job Field ICT / Computer KEY RESPONSIBILITIES: Provide technical support for existing Agency, Merchant, Ecommerce Applications, and support implementation of related projects. Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Delivering business quality solutions by ensuring that they are well tested and are rolled out in a manner that adheres to established business processes. Work closely with IT Security to ensure that the Agency an