Customer Service Representative at Summit Recruitment and Search
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw... Customer Service Representative Job Type Full Time Qualification BA/BSc/HND Experience 3 - 5 years Location Nairobi Job Field Customer Care Key Responsibilities Responsible for the coordination of various business management, timely feedback of equipment and facilities. Handling customer complaints and negotiating the handling of emergencies. Responsible for reviewing old and new customers and issuing old and new incentives. Responsible for the docking work with the Marketing Department in the affairs of white label serviced apartments. Responsible for commission accounting and the approval process. Responsible for old customer