General Manager at Superior Homes
Superior Homes, with over 45 years of building experience, has helped thousands of families make their housing dreams come true. Superior Homes utilizes a state of the art building facility, skilled craftsmen, and the newest building technologies to offer a better way of building a new home.
General Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationNakuru
- Job FieldHospitality / Hotel / Restaurant
Responsibilities:
- Develop and achieve the hotel’s annual Operating Budget and Marketing & Sales Plan.
- Ensure monthly financial outlooks and Management Reports align with targets.
- Maximize room yield and hotel revenue through innovative sales practices.
- Ensure compliance with all legal and statutory regulations.
- Safeguard quality operations through internal and external audits.
- Address legal requirements, including Occupational Health & Safety and fire regulations.
- Lead and develop the Hotel Executive team for career progression.
- Provide effective leadership to all hotel team members.
- Respond to audits to drive continual improvement.
- Set short- and long-term strategic goals for the property.
- Manage relationships with key clients and participate in new client acquisition.
- Oversee all guest bookings received from various channels.
- Prepare monthly financial reporting for shareholders and stakeholders.
- Develop plans and budgets for revenues and costs.
- Implement competitive rate structures for the hotel.
- Develop and enforce standard operating procedures for the hotel and its facilities.
- Oversee procurement of operating supplies, equipment, and third-party vendors.
- Coordinate with Heads of Departments for seamless execution of activities.
- Handle complaints and oversee service recovery procedures.
- Promote sales through advertising and brand awareness programs.
- Maintain accurate and up-to-date profiles on listing and booking websites.
- Lead hiring and training processes for all staff.
- Act as the final decision-maker in key staff appointments.
- Supervise and review all professional and support staff.
Requirements:
- Possess a minimum of 5 years of robust operational and hotel management experience.
- Previous experience as a General Manager or Assistant General Manager in a hotel is a valuable asset.
- A Bachelor’s Degree in Hospitality or a related field is advantageous, though practical field experience is paramount.
- Demonstrate proficiency in budgeting, resource management, and strategic planning.
- Knowledgeable about legal and regulatory aspects of the hospitality sector.
- Exhibit experience in financial planning and analysis.
- Adaptable and adept at multitasking in a fast-paced, multicultural environment, showcasing resourcefulness in setting priorities and guiding investments.
- Cultivate and manage productive relationships with clients, team members, public officials, and the community.
- Strong communication skills, both verbal and written.
- High-level proficiency in MS Excel, PowerPoint, and Word.
- Ability to work independently, troubleshoot, and persist in problem-solving.
- Display creativity, an entrepreneurial spirit, and self-driven initiative.
- Personal qualities of honesty, integrity, credibility, and a commitment to the hotel's mission.
- Strong problem-solving skills with a bias towards a sense of urgency.
Method of Application
Interested and qualified? Go to Superior Homes on shk.himahr.com to apply
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