Head of Housekeeping at a Well-Established Hospitality Company

Head of Housekeeping

  • Job TypeFull Time
  • QualificationDiploma , Vocational
  • Experience8 - 12 years
  • LocationNairobi
  • Job FieldHospitality / Hotel / Restaurant 
  • Salary RangeKSh 30,000 - KSh 50,000/month

JOB DESCRIPTION FOR HEAD HOUSEKEEPER

  • Deliver excellent customer service, at all times
  • Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas
  • Service all bedrooms and corridors, in line with company policy
  • Create and work to daily job lists from the room status list, arrivals and departures list
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
  • Maintain the stocking levels of all point-of-sales and consumables
  • Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
  • Reset lighting to the current standards
  • Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting lamp shades
  • Store all soiled and clean laundry in line with company policy and complete the required documentation
  • Fulfill all reasonable requests from guests, to ensure their comfort, satisfaction and safety
  • Report any security issues to line manager
  • Maintain personal knowledge by completing in-house training and workbooks
  • Always adhere to all company policies and procedures and licensing laws
  • Be involved and contribute at team meetings
  • Carry out instructions given by the management team and head office

Method of Application

Interested and qualified candidates should forward their CV to: info@heelonhills.co.ke using the position as subject of email.

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