Junior Clerk - CSE - Langata Freedom Heights at Bliss Healthcare


Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80+ Medical Centres. Our driving force is the desire to see people living healthy for maximum productivity; we bel...

 

Junior Clerk - CSE - Langata Freedom Heights

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience1 year
  • LocationNairobi
  • Job FieldAdministration / Secretarial  , Medical / Healthcare 

 Key Responsibilities

  • Welcoming customers/patients as they arrive at the reception and inquire how they would like to be assisted.
  • Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary
  • Registering patients correctly on the Health Information Systems.
  • Timely & correct billing of services rendered to clients on the relevant billing systems.
  • Relationship management with Insurance partners i.e. contacting insurance companies to verify eligibilit yand co-payment terms whenever necessary.
  • Assisting patients in understanding how their insurance coverage works, calculate and collect co-payments via the pay bill as per the insurance terms.
  • Follow-up with the medical staff team at the Medical Center to obtain necessary information so as to complete patients’records and process payments for services rendered.
  • Responding to queries from customers and insurance companies, professionally,over the phone and through emails.
  • Recording concerns for various departments and ensuring that call returns or feedback are done ina timely manner.
  • Providing necessary information regarding the medical centers’services and availability of the relevant service required.

Minimum Qualifications

  • Certificate/ Diploma in Health Records Management

Experience

  • 1 Year in Healthcare/hospital set-up in the same role

Technical skills/Leadership competencies

  • Proficient with Microsoft Office
  • Strong interpersonal and communication skills
  • People management skills
  • Critical and analytical skills
  • Eye for detail
  • Excellent People Skills

Method of Application

Interested and qualified? Go to Bliss Healthcare on africarehrms.darwinbox.in to apply

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