Reconciliation Specialist at Credrails

Credrails is building the open finance rails for Africa by connecting various data sources into a single api for a variety of use cases.



 

Reconciliation Specialist

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldICT / Computer 

About the role:

  • As a Reconciliation Specialist, you will spearhead customer onboarding initiatives, utilizing your technical proficiency to implement and configure our reconciliation solutions. This position demands an in-depth understanding of the reconciliation industry and a demonstrated history of success in technical implementation roles.

Responsibilities

System Accuracy and Timeliness:

  • Collaborate with on-call engineers to review and enhance the reconciliation system's functionality.
  • Ensure the reconciliation system consistently delivers accurate and timely reports, particularly for card payments and chargebacks.

Technical Support:

  • Provide support to the customer success team and on-call engineers, focusing on card payment reconciliation.
  • Triage and troubleshoot bugs and other system-related issues related to card payments.

Product Management Support:

  • Assist the product manager in gathering product requirements related to card payment reconciliation.
  • Contribute to the onboarding process for new clients utilizing the reconciliation product, with a focus on card payments.

Quality Assurance and Training:

  • Collaborate with the quality assurance lead in conducting User Acceptance Tests (UATs) specific to card payments.
  • Support the product manager in organizing customer training sessions on card payment reconciliation.
  • Ensure the timely and high-quality delivery of our reconciliation products, emphasizing card payment accuracy.

General Responsibilities:

  • Undertake any additional tasks assigned by your manager.
  • Maintain clear and open communication with cross-functional teams

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as an Implementation Software Engineer or in a similar technical implementation role within the Fintech reconciliation industry.
  • Strong proficiency in Python, JSON, and Javascript.
  • In-depth understanding of financial reconciliation processes and technologies.
  • Excellent communication and presentation skills with the ability to translate technical concepts for varied audiences.
  • Demonstrated ability to work collaboratively in a team environment.
  • Strong problem-solving skills and a customer-centric mindset.

Method of Application

Interested and qualified? Go to Credrails on credrails.careers.hibob.com to apply

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