Underwriting Assistant at Incourage

Simplifying insurance access and distribution for insurance agencies.

 

Underwriting Assistant

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldInsurance 
  • As an Underwriting Assistant at Incourage, you will play a crucial role in supporting the underwriting team in assessing and processing insurance applications. This position requires a keen eye for detail, excellent organizational skills, and a strong understanding of underwriting principles.

The successful candidate will be required to start by ASAP.

Duties and Responsibilities

  • Handle the DMVIC platform to issue the motor insurance stickers immediately.
  • Handle Comprehensive, TPO and TOR requests within TAT everyday from Monday to Saturday.
  • Back up the client data correctly and ensure we receive correct KYC details.
  • Use internal communication channels according to Incourage guidelines and company policy.
  • Master how to use the internal CRM.
  • Fill all the information in respective CRM correctly and fully.
  • Preparing renewal notices and follow up till closure.
  • Collaborate with the accounting team on how customers pay to us and how to apply credit facilities when needed.
  • Conduct thorough and timely valuation follow-ups to ensure accurate and up-to-date information is obtained for underwriting assessments.
  • Navigate and utilize the internal dashboard system to process and submit approval applications efficiently.
  • Support the BD team so they can focus on bringing new customers to Incourage.
  • Carry out declarations to underwriters with the correct customer information on time.
  • Correspond with applicants via phone, email and in person to collect and analyze insurance information that facilitates the risk assessment process and provide underwriting support.
  • Screen renewals and refer problem accounts to Underwriters.
  • Compile data and analytics for reports that can advise insurance policy guidelines and whether coverage should be provided.
  • Serve as the liaison for underwriters and customers in order to track, manage, and prioritize insurance applications and other services.
  • Keeping records of all complaints and concerns from the clients and agents for follow up and action.
  • Any other duty that may be allocated by management from time to time.

Note:
This job description outlines primary responsibilities and reflects the proactive approach expected from team members. Additional duties may be assigned as required to meet organizational needs.

Requirements for the role

  • Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Business Administration or a  related field.
  • Professional qualification in Insurance or demonstrate significant progress towards its attainment.
  • Relevant experience working in the insurance industry in a similar role.
  • Sound knowledge of insurance, regulatory requirements and processes.
  • Strong attention to detail to ensure the accurate collection of information and entry into databases.
  • Stellar communication and interpersonal skills.
  • Knowledge in Claims is an added advantage.

Method of Application

Interested and qualified? Go to Incourage on incourage.applytojob.com to apply

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