Clinical Officer at Tibu Health

Who are we? TIBU Health was founded in 2018 by a small team of health and technology experts with one objective in mind: make it easier for people to obtain high quality healthcare services. We adopt the latest, most advanced technologies in health and logistics to provide patients with a convenient and coordinated end-to-end healthcare experience that r...

 

Clinical Officer

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience4 years
  • LocationNairobi
  • Job FieldMedical / Healthcare 

Care and Coordination

  • Deliver in person healthcare services as required in the organization for TIBU Health Clients, including but not limited to consultation, triage, wellness services, vaccination, physical examinations, prescriptions as clinically indicated
  • Interpret Lab results, Diagnose and give TIBU Health clients feedback, health education and advice on health matters as per Ministry of Health and International guidelines, as adapted by TIBU health
  • Carry out phlebotomy, sample collection and rapid diagnostic testing as clinically indicated
  • Ensure that excellent customer service is delivered to patients through excellent communication, timely treatment plans and patient referral and professional care.
  • Efficiently collaborate with logistics team during deployment for healthcare services as required.
  • Developing schedules that ensure all patients are followed up at the scheduled date and time as per clinical guidelines.
  • May be called upon to deliver healthcare services through virtual care consultations
  • May be called upon to conduct follow-up sessions with TIBU Health Clients of Home/ Office Care or within an innovative program of care including and not limited to Wellness and CDMP

Quality

  • Deliver quality care as per Ministry of Health and International guidelines, as adapted by TIBU health, and performance reviewed as prescribed by the supervisor
  • Work with your supervisor to develop and implement relevant healthcare guidelines, standard operational procedures and policies in primary healthcare and recommend improvements and adjustments where necessary.
  • Deliver quality and complete assignments with clear documentation for TIBU Clients
  • Ensure timely submission of well filled out insurance claim forms to TIBU Health Clients and Finance team
  • Work closely and collaboratively with service delivery, nursing, programs and laboratory departments to implement shared protocols as part of multidisciplinary teams.
  • Participate in developing CMEs and grand rounds for continuous medical education; Attendance of TIBU Health CME meetings is mandatory
  • Attend Interdisciplinary Team meetings where necessary
  • Adhere to quality standards as indicated in the TIBU Health Quality Manual
  • Participate in root cause analysis meetings as required

Innovation:

  • Identify technology gaps, propose software solutions and identify novel and innovative ways to improve the patient journey and experience across platforms.
  • Recommend new service lines, services, and innovative approaches to Health Service delivery.
  • Identify and propose tools and materials needed for the service delivery team
  • Work with programs team, logistics and clinical care coordination lead to test, implement and grow innovative programs
  • Other related duties as assigned by your supervisor.

Skills: 

  • Team player
  • Good verbal and written communication skills. 
  • Organizational skills to prioritize workload and meet deadlines. 

Requirements: 

  • Diploma in Clinical Medicine.
  • At least 4 years’ experience working in a clinical setting.
  • Basic experience working with technology will be an added advantage
  • ACLS/BLS certification (desirable).
  • Must have working computer skills including MS Word and Excel.
  • Certificate of Registration from the respective professional regulatory body. 
  • Valid Professional Practice License.

Method of Application

Interested and qualified? Go to Tibu Health on people.bento.africa to apply

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