Executive Housekeeper at Diamonds Hotels & Resorts
Diamonds Resorts are innovative and luxury All Inclusive resorts. Our philosophy centers on listening to the individual needs of all our guests and responding with personalised services. Located in unique and idyllic destinations, the Diamonds resorts treat guests to a variety of all inclusive services, culinary journeys and exclusive features.
Executive Housekeeper
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldHospitality / Hotel / Restaurant , Janitorial Services
We are excited to announce that we have an opportunity for a dynamic and experienced Executive Housekeeper who will drive our guest experience to new heights by maintaining high standards of cleanliness and ambience of guest room and public spaces.
Key Responsibilities:
- Oversee housekeeping operations and SOPs
- Ensure cleanliness in guestrooms, public areas, and heart of the house
- Engage and train staff to deliver exceptional guest experiences
- Handle guest complaints and ensure follow-through
- Manage departmental expenditure and maintain hotel profitability Implement safety standards and special cleaning schedules
Qualifications:
- Bachelor's degree in Hospitality Management or related field
- Experience as an Executive Housekeeper, preferably in hospitality
- Strong leadership, communication, and organizational skills
- Knowledge of Hotel Property Management and Inventory Systems is desirable
Method of Application
Submit your resume & cover letter to pctm.diamondsmalindi@planhotel.com with the subject Director of Sales & Marketing. Deadline: 30th September 2024. Only shortlisted candidates will be contacted.
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