Field Service Manager at Gap Recruitment Services Limited

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.

 

Field Service Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldEngineering / Technical 

Key Responsibilities:

  • Develop and implement comprehensive plans for the installation and maintenance of solar systems, aligning with customer needs and business objectives.
  • Use solar energy expertise to oversee installation activities, troubleshoot technical issues, and ensure compliance with industry standards and regulations.
  • Manage all aspects of solar installation projects, including planning, scheduling, resource allocation, and budget management, ensuring timely and successful project completion.
  • Schedule installations, maintenance visits, and service calls, ensuring adherence to customer deadlines and expectations.
  • Lead, mentor, and motivate a team of installation and maintenance coordinators and technicians, ensuring high-quality performance and adherence to safety standards.
  • Assign tasks, set performance goals, and provide ongoing training and support to enhance the skills of the team.
  • Implement quality control measures to ensure installations and maintenance activities meet or exceed customer expectations and company standards.
  • Conduct site inspections and audits to assess the quality of workmanship and ensure compliance with all standards and procedures. 
  • Implement corrective measures when necessary to address any deficiencies or areas of concern, continuously improving quality.
  • Conduct regular safety training sessions and promote a strong safety culture within the team.
  • Investigate accidents or incidents, identify root causes, and implement preventive measures to minimize future risks.
  • Work closely with sales and customer service teams to identify opportunities for upselling or cross-selling additional services.
  • Build and maintain strong relationships with customers, contractors, suppliers, and other stakeholders to ensure customer satisfaction and promote long-term business partnerships.
  • Generate regular reports on installation and maintenance activities, including performance metrics, project status, and customer feedback.
  • Provide regular updates on project progress, addressing any risks or delays promptly.

Qualifications and Skills:

  • Bachelor's degree in Electrical Engineering or a related field.
  • Proven experience in project management, preferably within the renewable energy sector.
  • Strong proficiency in solar system design, installation, and maintenance, with hands-on experience in managing solar energy projects.
  • Proficiency in electrical design software and tools such as AutoCAD, PVsyst, Helios, or similar programs.
  • Familiarity with relevant regulations and standards related to solar installations and maintenance.
  • Excellent problem-solving skills, particularly in troubleshooting complex electrical issues.
  • Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
  • Proven ability to lead, motivate, and develop a team to achieve operational and business goals.

Method of Application

Interested and qualified? Go to Gap Recruitment Services Limited on www.careers-page.com to apply

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