Technical Manager at Q-Sourcing Servtec Group

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.

 

Technical Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience8 years
  • LocationNairobi
  • Job FieldEngineering / Technical 

The Technical Manager will be responsible for overseeing projects, managing teams, and aligning technical initiatives with our business objectives. He/ She will work collaboratively with clients and various stakeholders within the company to ensure service delivery in an efficient and timely manner.
DUTIES & RESPONSIBILITIES:

  • Plan, organize and manage all technical projects and ensure successful completion within the budgeted profit margins and set timelines
  • Identify opportunities for process improvement and innovation, fostering a culture of continuous learning within the team
  • Utilize deep technical knowledge to make informed decisions, provide guidance, and solve complex technical challenges.
  • Collaborate with cross-functional teams to align technical strategies with overall business goals.
  • Ensure technological innovation strategies and processes are in place to meet business objectives and needs in terms of price, service quality and delivery target
  • Ensure quality service delivery to the existing client base to generate more revenue and increase customer satisfaction
  • Monitor system for repeat visit for same problems and addressing the same with the supervisor for permanent solution.
  • Develop and implement strategies on increasing revenues.
  • Support the sales team through constantly identifying opportunities for new value creation technological products
  • Monitor and generate report for the manager for non-confirming installation for further action and ensuring installations are trouble free.
  • Manage resources efficiently, including hardware, software, and personnel, to maximize productivity.
  • Timely report generation and submission to respective clients
  • Communicate effectively with both technical and non-technical stakeholders, presenting project updates and proposals clearly
  • Stay current with industry trends and technological advancements to drive strategic technical decisions

KNOWLEDGE, SKILLS, AND EXPERIENCE:

  • Bachelor’s degree in a relevant technical field
  • A minimum of eight years in the technical field with the Ability to align technical initiatives with business goals
  • Proven leadership experience, with excellent organizational and interpersonal skills
  • Well-rounded knowledge in the security industry with excellent customer service
  • Proficiency in project management methodologies and tools
  • Exceptional communication skills for conveying technical concepts to diverse audiences

Method of Application

Interested and qualified? Go to Q-Sourcing Servtec Group on www.qsourcing.com to apply

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