Branch Manager at Flexi-Personnel
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support....
Branch Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience7 - 8 years
- LocationNairobi
- Job FieldBanking , Sales / Marketing / Retail / Business Development
JOB PURPOSE
The role is responsible for business development and operations, ensuring compliance, staff engagement and business acquisition to grow profitability in line with strategy of the bank.
DUTIES AND RESPONSIBILITIES
- Implement business development initiatives to grow deposits, customer numbers, loans and non-funded income at branch level
- Support marketing initiatives and give feedback on products performance in the branch markets
- Cross-sell and upsell new business partnerships to increase income streams to the branch and the bank in general
- Ensure compliance with both internal and external regulatory requirements
- Review and report any Money Laundering risks associated with business processes and existing customer base.
- Develop the branch business strategy in line with the corporate strategy.
- Formulate and implement branch business plans, forecasts and budgets and ensure control and reviews.
- Implement the Bank's business development strategy at branch level including growth in customer base, NFI, liabilities and assets to maximize profitability.
- Oversee customer service delivery to maximize acquisition and retention.
- Monitor and manage Operation and Business Risks to maximize profitability and reduce exposures.
- Maintain security of staff and assets at the branch.
- Provide leadership, direction and pace to branch team.
- Build, develop and maintain a high-performance culture.
- Identify knowledge gaps and recommend training and mentoring initiatives.
- Act as liaisor1 between branch and other departments / units.
- Ensure implementation and compliance with policies and procedures.
EDUCATION, PROFESSIONAL QUALIFICATIONS AND EXPERIENCE
- Bachelor’s degree in a business-related field
- 7-8 years’ experience in Business development in a financial institution, preferably a Bank.
- Proficiency in Microsoft Office Suite.
- Leadership and assertive skills.
- Customer service orientation.
- Negotiation and persuasion skills.
- Strong interpersonal skills.
- Organizational skills.
- Problem analysis and problem-solving skills.
- Decision Making Skills.
- Integrity.
Method of Application
Interested and qualified? Go to Flexi-Personnel on ats.flexi-personnel.com to apply
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