Meeting & Events Coordinator at Accor
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties
Meeting & Events Coordinator
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 - 3 years
- LocationNairobi
- Job FieldHospitality / Hotel / Restaurant , Project Management
Job Description
- Coordinate with clients to understand their event requirements and expectations.
- Develop detailed event proposals and timelines based on client needs.
- Liaise with internal departments such as catering, housekeeping, and audiovisual teams to ensure smooth event execution.
- Manage event budgets, including cost estimation, invoicing, and tracking expenses.
- Arrange for equipment and decor based on event needs, working with vendors and suppliers as required.
- Act as the primary point of contact for clients before, during, and after events.
- Conduct site visits, showrooms, and pre-event meetings with clients to ensure they are fully briefed on event logistics.
- Resolve any client concerns or requests in a timely and professional manner.
- Oversee the setup, execution, and breakdown of events.
- Ensure that all aspects of the event, from food and beverage services to technical support, run smoothly.
- Troubleshoot any issues that arise during the event, making real-time decisions to ensure success.
- Conduct post-event evaluations with clients to gather feedback.
- Prepare and submit detailed event reports to management.
- Ensure all equipment and materials are properly accounted for and returned to storage.
- Assist in promoting Gem Forest M Gallery Nairobi's meeting and event spaces to prospective clients.
- Participate in sales pitches, networking events, and marketing campaigns.
- Maintain and develop strong client relationships to secure repeat business.
- Manage event schedules, calendars, and bookings.
- Maintain accurate records of all events, including contracts, timelines, and invoices.
- Ensure compliance with health and safety regulations during events.
Qualifications
- Bachelor’s degree in Hospitality Management, Event Planning, or a related field.
- 2-3 years of experience in event planning, hospitality, or related roles, preferably in a luxury hotel environment.
- Strong organizational skills with the ability to manage multiple events simultaneously.
- Exceptional customer service and communication skills.
- Proficient in event management software and Microsoft Office Suite.
- Knowledge of audiovisual systems and event technologies.
- Budgeting and financial management experience.
- Ability to work under pressure and adapt to changing circumstances.
- Attention to detail with a creative mindset for event design and presentation.
- Team player with strong leadership and negotiation skills.
- Excellent time management and problem-solving abilities.
Method of Application
Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply
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