Receptionist at Baggins

Baggins is a highly trusted technology company with multiple awards to its name. It is registered in the UK, the Netherlands, and East Africa.

 

Receptionist

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Position Overview:

We are seeking a professional and dynamic Receptionist to join our Nairobi office. As the first point of contact for clients, partners, and employees, the Receptionist plays a critical role in representing Baggins' brand and ensuring seamless operations at our front desk. The ideal candidate will exhibit excellent communication skills, attention to detail, and a passion for providing outstanding service.

Key Responsibilities:

  • Greet and welcome visitors and clients with a warm, professional demeanor.
  • Answer, screen, and direct incoming phone calls promptly and courteously.
  • Manage the scheduling and coordination of conference rooms, ensuring meetings run smoothly and efficiently.
  • Handle incoming and outgoing correspondence, including mail, courier services, and emails.
  • Maintain a tidy and organized reception area, reflecting the company's high standards.
  • Assist with administrative tasks such as data entry, filing, and document preparation as needed.
  • Support the coordination of in-office events, team meetings, and other company functions.
  • Ensure security procedures are followed, including verifying visitor credentials and managing access control.
  • Provide general information about Baggins’ services and connect inquiries to appropriate team members.

Requirements

  • High school diploma or equivalent; additional certification in Office Administration is a plus.
  • Proven experience as a receptionist, front desk representative, or similar role.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic knowledge of office equipment.
  • Strong verbal and written communication skills in English; knowledge of Swahili is advantageous.
  • Exceptional organizational skills and the ability to multitask effectively.
  • A professional appearance and attitude with a focus on customer satisfaction.
  • Ability to work independently and as part of a team in a fast-paced environment.

Method of Application

Interested and qualified? Go to Baggins on jobs.workable.com to apply

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