Tour Consultants at CDL Human Resource

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

 

Tour Consultants

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience2 years
  • LocationNairobi
  • Job FieldConsultancy  , Travels & Tours 

Key Responsibilities: -

Client Consultation:

  • Engage with clients to understand their travel preferences, needs, and budget.
  • Provide expert advice and personalized tour packages.

Itinerary Planning:

  • Create detailed travel itineraries, including accommodation, transportation, excursions, and other services, tailored to client needs.

Bookings & Reservations:

  • Manage bookings for flights, accommodation, car rentals, tours, and activities through direct contact with suppliers and travel management systems.

Product Knowledge:

  • Maintain up-to-date knowledge of various destinations, tour packages, and travel trends, including Kenyan national parks, beach resorts, and international destinations.

Customer Service:

  • Provide excellent customer service before, during, and after travel, addressing any issues or queries that may arise.

Sales & Marketing:

  • Contribute to sales and marketing efforts by promoting special offers, packages, and services to clients and potential customers.

Administration:

  • Handle invoicing, payment follow-ups, and documentation, ensuring all paperwork is accurate and in order.

Requirements: -

  • Experience: Minimum of 2 years in a similar role within the travel and tourism sector.
  • Education: Diploma or degree in Tourism, Travel Management, or a related field. –

Method of Application

Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply

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