Client Service Assistant at CIC Insurance

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

 

Client Service Assistant

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience1 year
  • LocationNairobi
  • Job FieldCustomer Care  , Sales / Marketing / Retail / Business Development 

PURPOSE:

The Client Service Assistant is accountable for the day to day creation of new member accounts and supporting the sales team when on-boarding new clients. The role will deliver operational effectiveness ensuring TAT on client creation is prompt for excellent client experience at first touch point.

PRIMARY RESPONSIBILITIES:

  • Checking on the correspondence email and
  • Keeping and updating records of all
  • Conduct proper due diligence on client accounts &
  • Ensuring proper application forms have been dully filled & conducting any data entry for account creation.
  • Creation of online account
  • Update client static
  • Communicate effectively with the client, sales team, and other members to ensure tasks/deliverables are efficiently completed.
  • Carry out banking
  • Filing and archiving of documents
  • Arrange for mail and courier services
  • Any other duty as may be given by the Operations team

Academic and Professional Requirements

Education 

  • Bachelor’s degree in business related studies.    E
  • Professional Qualifications    ICDL or Computer Packages    D

Experience Required: 

  • One year Relevant experience    

Method of Application

Interested and qualified? Go to CIC Insurance on careers.cicinsurancegroup.com to apply

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