Sales Development Representative at Oasis Outsourcing

Oasis Outsourcing BPO is a social enterprise based in Nairobi, Kenya. Our Business Process Outsourcing Model helps businesses, institutions, organizations, and government entities outsource non-core but critical business processes such as data annotation, customer support, and outsourced human resources. We do this while creating employment for youths and...

 

Sales Development Representative

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldSales / Marketing / Retail / Business Development 

Seeking a motivated and energetic Appointment Setter (Sales Development Representative) to join their dynamic sales team. The SDR plays a crucial role in generating new business opportunities by qualifying leads, initiating contact, and establishing relationships with potential clients. Must have excellent communication skills, a proactive approach to lead generation, and the ability to collaborate effectively with the sales team.
Responsibilities: 

  • Lead Generation: Identify and qualify potential leads through various channels, including online research, inbound inquiries, and targeted outreach. 
  • Outreach: Initiate contact with leads via phone calls, emails, and social media, including leveraging LinkedIn connections, to introduce our products or services. 
  • Qualification: Assess the needs, budget, and decision-making authority of leads to determine their suitability for our offerings. 
  • Product Knowledge: Develop a deep understanding of our products or services to effectively communicate key features and benefits. 
  • Appointment Setting: Collaborate with the sales team to schedule appointments and hand over qualified leads for further engagement. 
  • CRM Management: Update and maintain accurate records of leads, activities, and interactions in the customer relationship management (CRM) system. 
  • Follow-up: Conduct timely and strategic follow-up communication with leads to nurture relationships and move them through the sales funnel. 
  • Sales Support: Provide support to the sales team by supplying them with well-qualified leads and relevant information. 
  • Reporting: Prepare regular reports on lead generation activities, conversion rates, and areas for improvement. 
  • Collaboration: Work closely with the marketing team to align lead generation strategies with overall sales and marketing objectives. 

Requirements: 

  • Experience: Proven experience as a Sales Development Representative or in a similar lead generation role, on a medical field if they have knowledge of marketing that is a plus.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and a strong grasp on how to have engaging conversations. 
  • Persistence: Demonstrated persistence in reaching out to leads and overcoming objections to qualify them successfully. 
  • Customer Focus: Customer-centric approach with a focus on building positive initial relationships with potential clients. 
  • Organization: Strong organizational and multitasking abilities to manage multiple leads and tasks simultaneously. 
  • Team Player: Collaborative mindset with the ability to work effectively within a sales and marketing team. 
  • Initiative: Proactive and self-motivated with the ability to take initiative in lead generation and qualification activities. 
  • Time Management: Effective time management skills to prioritize tasks and meet lead generation goals. 
  • Tech Proficiency: Comfortable using CRM software, sales tools, and other relevant technologies.
  • Soft Skills: Strong communication skills, punctuality, collaboration, diligent follow-up, and self-accountability. 
  • Campaign Management: Ability to deliver a 60-day email and phone call outreach

Method of Application

Interested and qualified? Go to Oasis Outsourcing on www.linkedin.com to apply

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