Customer Support Officer at Nexus Staffing Solutions
Staffing Solutions Network is a leading recruitment and HR management firm based in Kenya, committed to connecting businesses with exceptional talent across diverse industries. Established with a mission to bridge the gap between employers and skilled professionals, we bring unparalleled industry expertise, a client-centered approach, and a deep understandin... Customer Support Officer Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 2 - 4 years Location Nairobi Job Field Customer Care Our client is seeking a professional and customer-focused Customer Support Officer to manage client inquiries, service requests, and after-sales support within the energy sector. Female candidates are encouraged to apply. Key Responsibilities Respond to customer inquiries professionally and promptly. Coordinate service requests with technical teams. Maintain accurate customer records. Follow up on installations, maintenance, and complaints. Support sales team in cust...