Customer Service Representative at AGL- Africa Global Logistics
AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions. Customer Service Representative Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Customer Care The role supports smooth cargo operations, maintains strong client relations, and ensures compliance with relevant procedures and systems Cargo Documentation & Reporting Prepare and submit daily reports on container status, cargo documentation, and shipment progress to management. Ensure timely provision of documentation to the manifest and documentation teams to facilitate lodging and cargo transfers. Maintain schedules and reports for empty containers, coordinating with stakeholders to ensure t...