Content Moderator at iSON Xperiences Limited
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Content Moderator Job Type Full Time Qualification BA/BSc/HND Experience 1 year Location Nairobi Job Field Media / Advertising / Branding The Content Moderator is responsible for overseeing and managing the quality and appropriateness of user-generated content across digital platforms, ensuring that it aligns with established societal norms, consumer regulatory guidelines, website guidelines and compliance Duties & Responsibilities Monitor and review user-generated content daily to ensure compliance with community guidelines. Collaborate with legal and compliance teams to manage sensitive and complex content issues. Prepare and submit regular reports on trends, user feedback reports, resolution time reports and areas of concern. Update and