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WFM Manager at Teleperformance

For over 40 years, Teleperformance has been connecting customers with the world’s most successful companies. It is the global leader in customer experience outsourcing management and the trusted provider of digitally integrated business services. At Teleperformance, we combine human touch and high technology to deliver extraordinary customer experie...   WFM Manager Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Data, Business Analysis and AI  Job Summary An exciting opportunity has arisen for a Planning Manager within the existing Resource Planning Team.The role is pivotal in supporting the planning cycle and optimizing resource against different client demand levels and budget delivery. The right candidate will be the subject matter experts for the campaigns they are responsible for. They will provide direction and leadership to a team of planners through proactive data lead analysis, identifying trends and suggesting areas for impr...
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Clients Relations Officer at M.P. Shah Hospital

M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff.   Clients Relations Officer Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Sales / Marketing / Retail / Business Development  Duties & Responsibilities:   Develop, implement and deliver business development targets as per sales plan.  Identify and create product wise customer data base, target list and masters.  Establish, develop and maintain business relationships with consultant doctors and medical fraternity, insurance companies and corporate clients.  Conduct regular need-based market research to gather relevant data in order to analyze products, services, competition and trends.  Gather and document regular feedback from clients, communicate to respective heads of departments and work on a clear action plan.  Effectively communicate and promote products, ser...
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Recruitment Specialist I (Night Shift) - Nairobi at Teleperformance

For over 40 years, Teleperformance has been connecting customers with the world’s most successful companies. It is the global leader in customer experience outsourcing management and the trusted provider of digitally integrated business services. At Teleperformance, we combine human touch and high technology to deliver extraordinary customer experie...   Recruitment Specialist I (Night Shift) - Nairobi Job Type Full Time Qualification BA/BSc/HND Experience 1 year Location Nairobi Job Field Human Resources / HR  Job Summary We are looking for a proactive and detail-oriented  Recruitment Specialist I  to join our team. In this role, you will be responsible for the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding top talent. You will work closely with hiring managers to understand staffing needs and ensure a seamless candidate experience. The ideal candidate is passionate about people, thrives in a fast-paced environment, and b...
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RTO Quality Auditor at HCS Affiliates Group

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.   RTO Quality Auditor Job Type Full Time Qualification Others Experience Location Nairobi Job Field Finance / Accounting / Audit  Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit an RTO Quality Auditor Your Work-life Opportunity: Our client  thrives to provide our customers with a world-class experience. To help us do that, we are looking for a dedicated Quality Auditor to oversee and enhance the quality standards of our team operations. The ideal candidate will be responsible for monitoring, calibrating, and improving agent performance, ensuring compliance with company standards, and driving continuous improvement initiatives. DUTIES/ROLES Plan, perform and oversee audits on RTO processes to ensure the quality deliverable.  Analyze quality results and present possible solutions ...
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Guest Trainer at HCS Affiliates Group

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.   Guest Trainer Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Education / Teaching  Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit an GUEST TRAINER The position description: You would be the right fit for the role if you have experience on training provision, like to communicate with people, deep dive in topics and own them when sharing it with others. Being a Guest Trainer means that, when needed, you’ll jump from your current role and work directly with Quality to provide training to your team. What you will d o: Work with the RTO Process, Quality an...
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RTO Staff Coordinator at HCS Affiliates Group

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.   RTO Staff Coordinator Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Administration / Secretarial  Job Purpose     The RTO Agent main task is to coordinate live courier operations and ensure daily performance against a range of KPIs. Also to help us coordinate operations control center Primary Roles and Responsibilities Coordinate operations control center Maximize the productivity of resources (people, technology etc.) Coach and handhold agents to maintain high operations standards Monitor and improve order delivery time whilst minimizing order cancellations. Evaluate performance with key metrics (etc.) Ensure quality assurance checks are completed and maintained Optimize delivery times and maximize Gsat Assist a...
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FS Accounting-Assistant, Accountant at Water Mission

Who is Water Mission? Water Mission is a rapidly growing Christian engineering nonprofit working to end the global water crisis by building safe water, sanitation, and hygiene solutions in developing nations and disaster areas. Guided by love, excellence, and integrity, we are driven to share clean, safe water and God’s love with all. To date, we have s...   FS Accounting-Assistant, Accountant Job Type Full Time Qualification BA/BSc/HND Experience 2 - 3 years Location Kitale Job Field Finance / Accounting / Audit  Position Summary   Working under the supervision of the Finance Manager, the assistant accountant will ensure that donor funds provided for the implementation of projects to the Kenya Country program are professionally processed, analyzed, accounted for and reported back to the donors on time.  Following established standards and procedures. This position will be based in Kitale and requires abilities to plan, develop, organize, direct, and coordinate a ran...
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