Pharmaceutical Technologist at Gap Recruitment Services Limited
Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.
Pharmaceutical Technologist
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience2 years
- LocationNairobi
- Job FieldPharmaceutical
Key Responsibilities:
Dispensing and Patient Care
- Accurately dispense prescription medications while adhering to physicians' prescriptions.
- Counsel patients on proper medication usage, potential side effects, and drug interactions.
- Ensure patient safety by verifying allergies, dosages, and contraindications.
Customer Experience and Client Retention
- Provide outstanding customer service by adhering to company policies and best practices.
- Record client inquiries and follow up promptly to ensure resolution and satisfaction.
- Maintain and update client records, ensuring seamless continuity of care and personalized service.
- Proactively follow up with clients to improve retention and encourage repeat visits.
Inventory Reporting and Coordination
- Accurately document products sold and items requiring replenishment.
- Coordinate with the procurement officer to ensure timely restocking and availability of essential medications.
- Handle requests for special patient orders and prescriptions, ensuring prompt and accurate fulfillment.
Regulatory Compliance
- Stay updated on current regulations by the Kenya Pharmacy & Poisons Board and ensure strict adherence.
- Maintain proper documentation and assist in regulatory inspections and audits.
Quality Assurance
- Implement quality assurance processes to guarantee the safety and effectiveness of pharmaceutical products.
- Conduct periodic audits to maintain compliance with internal and external quality standards.
Team Collaboration
- Partner with the proprietors and other team members to optimize business goals and enhance client satisfaction.
- Provide insights and recommendations to improve pharmacy operations.
Qualifications and Requirements
- Diploma or Degree in Pharmaceutical Technology from an accredited institution.
- Active registration and licensure with the Kenya Pharmacy & Poisons Board.
- Minimum of 2 years of professional experience in a healthcare or pharmacy setting.
- Strong communication and interpersonal skills for seamless interaction with clients and colleagues.
- High attention to detail with a commitment to accuracy in reporting, dispensing, and client records.
- Proven ability to deliver exceptional customer experiences and build strong client relationships.
- Proficiency in coordinating with procurement teams and meeting organizational KPIs.
- Knowledge of pharmaceutical regulations and industry best practices.
Method of Application
Interested and qualified? Go to Gap Recruitment Services Limited on www.careers-page.com to apply
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