Telemarketer at CDL Human Resource

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

 

Telemarketer

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldSales / Marketing / Retail / Business Development 

Our client is seeking an experienced telemarketer to join their team and engage potential clients through outbound calls. This role involves researching potential leads, verifying phone numbers, and ensuring compliance with “Do Not Call” regulations. The ideal candidate will be responsible for developing call scripts and strategies, making a high volume of calls, and updating prospect information in our database. The position requires past experience in telemarketing, ideally targeting U.S.-based clients.

Key Responsibilities:

  • Lead Research & Database Management: Research and gather phone numbers for potential clients and verify numbers against the “Do Not Call” list to ensure compliance.
  • Outbound Calling: Make 40 to 80 outbound calls per day to potential clients, using prepared scripts and personalized approaches to generate leads and secure new business opportunities.
  • Script Development: Create and refine call scripts and strategies to engage potential clients effectively, tailoring messaging to target audience needs.
  • Team Collaboration: Participate in team meetings to discuss call outcomes, share best practices, and receive ongoing training and coaching for skill enhancement.
  • Data Entry: Accurately enter call details, prospect information, and outcomes into the CRM/database to maintain up-to-date and organized records.
  • Reporting: Track call metrics and performance, providing regular updates to the team leader or sales manager.
  • Remote Work Requirements: Maintain a reliable internet connection and provide your own phone or headset for call purposes.
  • Adherence to U.S. Work Hours: Work remotely during U.S. business hours and observe U.S. holidays to align with our client base.

Requirements

  • The candidate should possess a clear English accent, free from any strong vernacular intonations.
  • The candidate should have a minimum of 3 years of experience specifically in a Digital Telemarketer role.
  • The Candidate should be well versed in using CRM softwares preferably HubSpot.

Experience:

  • The candidate should have experience in obtaining call lists, identifying qualified prospects, and reaching out to them.

Method of Application

Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply

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