HubSpot Digital Telemarketer at CDL Human Resource

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

 

HubSpot Digital Telemarketer

  • Job TypeRemote
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldCustomer Care 

Key Responsibilities

  • Prospecting & Lead Generation: Obtain and qualify call lists, identifying the best prospects to contact.
  • Outbound Calling: Reach out to prospective clients via phone to introduce services, handle inquiries, and schedule meetings.
  • CRM Management: Utilize CRM software (preferably HubSpot) to log interactions, track progress, and follow up with leads.
  • Client Engagement: Build and maintain positive relationships with prospects and clients, ensuring all communications are professional and clear.
  • Sales Support: Assist in converting leads into sales by effectively articulating the benefits of our products and services.
  • Reporting: Regularly update management on progress, issues, and successes. Provide feedback and insights for continuous improvement of outreach strategies.
  • Collaboration: Work closely with the marketing and sales teams to align telemarketing efforts with overall company objectives.

Requirements

  • Required Skills & Qualifications
  • Experience: Minimum of 3 years of experience in a Digital Telemarketing role.
  • Clear Communication: Strong communication skills are essential. Candidates must demonstrate the ability to speak clear, standard English with U.S.-based companies and clients.
  • Language Proficiency: Fluency in at least three languages, including English (written, spoken, and reading), is required.
  • Technical Skills: Strong IT proficiency; tech-savvy and capable of troubleshooting basic technical issues.
  • CRM Software Experience: Experience with HubSpot (or similar CRM software) to manage leads, contacts, and customer data.
  • Equipment Requirements: A personal laptop, phone, high-quality headphones, and a reliable internet connection (minimum 90 Mbps). Candidates should be willing to upgrade their internet speed to meet the requirement if necessary.
  • Certification: While a telemarketing certification is a plus, it is not required. We value hands-on, proven experience in telemarketing.
  • Motivated & Positive Attitude: A self-motivated, enthusiastic, and professional individual with a passion for growing their skills and contributing to the team.
  • Interpersonal Skills: Strong interpersonal skills, the ability to work independently, and thrive in a fast-paced, results-driven environment.

Method of Application

Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply

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